Senior App Support Engineer – Streaming & DevOps

Vodafone; Midrand; On-site; ZAR 420,000 - 560,000; Full time

Benefits offered by this job

Enticing incentive programs

Retirement funds

Medical aid benefits

Cell phone and data benefits

Fibre connection discounts

Exclusive staff discounts

Job summary

Vodacom Midrand Campus is seeking an experienced Application Operations Specialist focused on event streaming and DevOps practices. You will troubleshoot, resolve incidents, and maintain operational controls in a 24/7 environment, collaborating with cross-functional teams and vendors.

The role requires 2–3 years of experience in Application Operations, cloud-native environments, and strong knowledge of streaming platforms like Confluent Kafka and Apache Flink.

Qualifications

• Matric / Grade 12 essential.
• 2-3 years relevant experience in application operations and cloud-native environments.
• AWS DevOps/SysOps certifications are advantageous.
• ITIL certifications are advantageous.
• 2-3 years’ experience in Application Operations in a 24/7 environment.
• Exposure to enterprise platforms with high availability.

Responsibilities

• Troubleshoot and resolve application and system issues, document corrections, and monitor fixes.
• Compile incident reports and conduct incident reviews to implement permanent fixes.
• Maintain Operational Integrity Controls (ICE) and ensure processes are followed.
• Interface with Vendors, Change Management, IT, and other departments to resolve incidents and implement solutions.
• Plan and optimize change controls for system upgrades and configuration changes.
• Support acceptance and performance testing to ensure stable production environments.
• Input into capacity plans for growth and resource planning.
• Maintain relationships with stakeholders and suppliers.

Skills

Prometheus

Grafana

AppDynamics

Event streaming

Confluent Kafka

Apache Flink

Kafka Connect

Schema Registry

Real-time data

Distributed messaging

Education

Matric / Grade 12

Tools

Prometheus

Grafana

AppDynamics

Confluent Kafka

Apache Flink

Kafka Connect

Schema Registry

Job description

Vodacom Midrand Campus is seeking an experienced Application Operations Specialist focused on event streaming and DevOps practices. You will troubleshoot, resolve incidents, and maintain operational controls in a 24/7 environment, collaborating with cross-functional teams and vendors.

The role requires 2–3 years of experience in Application Operations, cloud-native environments, and strong knowledge of streaming platforms like Confluent Kafka and Apache Flink.