Senior Airline Operations Manager

Placements24; Soweto; Hybrid; ZAR 1,200,000 - 1,900,000; Full time

Job summary

Placements24 is seeking a Senior Airline Operations Manager to oversee day-to-day airline operations, including flight scheduling, crew management, and ground handling, with a hybrid work model combining remote oversight and on-site activities at operational hubs in Soweto.

The ideal candidate has extensive airline operations experience, strong leadership, regulatory knowledge (ICAO, SACAA), and a proven track record in managing complex operations while ensuring safety, punctuality, and high

Qualifications

• Bachelor's degree in Aviation Management or related field.
• 7+ years in airline operations management or similar.
• Knowledge of SACAA, ICAO regulations; strong regulatory understanding.
• Proven ability to manage disruptions and implement solutions.
• Strong leadership and communication skills.

Responsibilities

• Oversee daily flight operations, scheduling, dispatch, and real-time monitoring.
• Lead crew planning and scheduling to meet duty-time and regulatory requirements.
• Coordinate with ground handling, maintenance, and air traffic control for turnarounds.
• Develop procedures to improve efficiency, safety, and customer service.
• Monitor KPIs for on-time performance, fuel efficiency, and costs; drive improvements.
• Manage irregular operations (IROPs) and flight disruptions.
• Ensure compliance with aviation regulations and company policies.
• Mentor and lead operational teams fostering safety and continuous improvement.
• Engage with regulatory authorities and participate in audits.
• Analyze data to identify trends and opportunities for enhancement.

Skills

Leadership

Decision-making

Problem-solving

Communication

Regulatory compliance

Crew management

Flight scheduling

Airline operations software

Education

Bachelor's degree in Aviation Management or related field

Tools

Flight scheduling software

Crew management systems

Regulatory compliance tools

Job description

About the Role

Our client, a growing airline known for its commitment to passenger satisfaction and operational efficiency, is seeking a Senior Airline Operations Manager. This critical role oversees the day-to-day operations of the airline, ensuring seamless flight scheduling, crew management, and ground handling. The position involves a hybrid work model, combining strategic remote oversight and planning with essential on-site presence at operational hubs. The ideal candidate will possess a deep understanding of airline operations, regulatory compliance, and possess strong leadership and problem-solving abilities. You will be instrumental in maintaining the highest standards of safety, punctuality, and customer service. If you are passionate about aviation and have a proven track record in managing complex airline operations, this is an exciting opportunity to advance your career.

Key Responsibilities

• Manage and optimize daily flight operations, including flight scheduling, dispatch, and real-time monitoring.
• Oversee crew planning and scheduling, ensuring compliance with duty time limitations and regulatory requirements.
• Coordinate with ground handling agents, maintenance teams, and air traffic control to ensure smooth aircraft turnarounds.
• Develop and implement operational procedures to enhance efficiency, safety, and customer service.
• Monitor key performance indicators (KPIs) related to on-time performance, fuel efficiency, and operational costs, implementing improvement strategies.
• Manage irregular operations (IROPs), including flight disruptions due to weather, technical issues, or other unforeseen events.
• Ensure all operational activities comply with national and international aviation regulations and company policies.
• Lead and mentor operational teams, fostering a culture of safety, accountability, and continuous improvement.
• Liaise with regulatory authorities and participate in audits related to operational compliance.
• Analyze operational data to identify trends, risks, and opportunities for enhancement.

Requirements

• Bachelor's degree in Aviation Management, Business Administration, or a related field.
• An advanced degree or relevant certifications (e.g., Airline Transport Pilot License - ATPL, Flight Dispatcher Certificate) are advantageous.
• A minimum of 7 years of progressive experience in airline operations management or a related role within the aviation industry.
• In-depth knowledge of flight operations, crew management, scheduling systems, and regulatory frameworks (e.g., SACAA, ICAO Annexes).
• Proven experience in managing operational disruptions and implementing effective solutions.
• Strong leadership, decision-making, and problem-solving skills.
• Excellent communication and interpersonal abilities, with the capacity to effectively engage with diverse teams and stakeholders.
• Proficiency in using airline operational software and IT systems.
• Ability to work under pressure and make critical decisions in a fast-paced environment.
• Flexibility to work variable hours, including weekends and public holidays, and to travel as required for on-site presence.
• Commitment to maintaining the highest safety and service standards.

Benefits

Our client offers a competitive salary, comprehensive health benefits package, and retirement plan options. A generous annual leave allowance is provided to support work-life balance. Opportunities for professional development and advancement within the airline industry are available. This hybrid role offers the flexibility of remote strategic planning and oversight, combined with essential hands-on engagement at operational sites. Join our team in Soweto and play a pivotal role in the success of our airline operations.