Senior Air Freight Specialist — Global Shipments & Ops

Deutsche Post; South Africa; On-site; ZAR 720,000 - 1,100,000; Full time

Benefits offered by this job

Competitive salary

Career development opportunities

Global company environment

Job summary

DHL Global Forwarding, a part of Deutsche Post DHL, is seeking an Air Freight Senior Specialist in South Africa. The role focuses on coordinating air shipments, acting as the primary contact for freight requests, and ensuring timely documentation and KPI achievement.

The ideal candidate has extensive air freight knowledge, strong communication skills, and a commercial mindset. Experience in customs clearance and a customer-focused approach are essential for success in this role.

Qualifications

• Extensive knowledge of Air Freight Logistics and Operations.
• Global Logistics and Geographical knowledge.
• Strong written and verbal communication skills.
• Ability to identify and meet customer needs in a timely manner.
• Commercial attitude with business sense.
• Good administration and organisational skills.
• Detail-oriented and results-driven.
• Proficient in Microsoft Office.
• Basic financial acumen (revenue, cost, gross profit).
• Experience in Customs Clearing and related processes.

Responsibilities

• Coordinate the delivery and follow up of air shipments for customers.
• Serve as single point of contact for freight requests and information.
• Process and distribute required documents in receiving areas.
• Book shipments and optimize bookings per internal guidelines.
• Ensure customer requirements are met and correct deviations.
• Ensure timely completion of documents and timestamps per procedures.
• Provide front line customer contact and liaison with overseas stations.
• Monitor shipments until delivery and report status.
• Prepare and distribute import documents to carriers, consignee, and suppliers.
• Apply accurate tariffs on all shipments and maintain profitability.
• Identify and report new business opportunities; attend joint sales visits.
• Maintain relationships with colleagues and suppliers; monitor KPIs.

Skills

Air Freight Logistics

Global Logistics

Strong communication

Customer needs

Commercial attitude

Administration

Results driven

MS Office

Financial acumen

Overtime (weekend)

Customs clearing experience

Education

5 years related experience

Tools

MS Office

Job description

DHL Global Forwarding, a part of Deutsche Post DHL, is seeking an Air Freight Senior Specialist in South Africa. The role focuses on coordinating air shipments, acting as the primary contact for freight requests, and ensuring timely documentation and KPI achievement.

The ideal candidate has extensive air freight knowledge, strong communication skills, and a commercial mindset. Experience in customs clearance and a customer-focused approach are essential for success in this role.