Festive Retail Assistant | Customer Service & Merchandising

Clicks Group Limited; Cape Town; On-site; ZAR 100,000 - 145,000; Part time

Job summary

Clicks Group is hiring for Festive Shop Assistant positions at the V&A Waterfront in Cape Town. The role focuses on delivering high-quality customer service during the festive period, guiding customers to products and answering basic product questions.

Ideal candidates have a Grade 12 certificate and may have prior sales or service experience. The contract is fixed-term, and EE status is indicated as Yes.

Qualifications

• Grade 12 certificate.
• Experience in sales or service environment is desirable.

Responsibilities

• Deliver exceptional customer service during the festive trade period.
• Respond to basic product knowledge queries from customers.
• Assist or direct customers to products.
• Execute and maintain merchandising standards in-store.
• Restock shelves and keep the store clean and orderly.
• Wrap and bag items purchased by customers.
• Inform customers about promotions and offerings.

Skills

Efficient under guidelines

Honest and trustworthy

Enthusiastic and vibrant

Team player / independent

Education

Grade 12 certificate

Job description

Clicks Group is hiring for Festive Shop Assistant positions at the V&A Waterfront in Cape Town. The role focuses on delivering high-quality customer service during the festive period, guiding customers to products and answering basic product questions.

Ideal candidates have a Grade 12 certificate and may have prior sales or service experience. The contract is fixed-term, and EE status is indicated as Yes.