Seasonal Retail Cashier & Customer Service Pro

Clicks Group Limited; Gauteng; On-site; ZAR 134,000 - 201,000; Full time

Job summary

Clicks Group Limited in Gauteng is seeking a Shop Assistant Cashier / Festive Casuals to deliver service excellence at the point of sale, handle cash accurately and promote Clicks clubcard rewards. You will maintain product knowledge and ensure correct pricing while providing friendly, efficient service to every customer.

In this festive casual role you will support merchandising standards, stock availability, promotions and store operations to help the team achieve targets with a positive

Qualifications

• Basic maths calculations.
• Retail/FMCG background and understanding of merchandising and promotions principles.
• Stock management procedures.
• Knowledge of customer service excellence.

Responsibilities

• To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
• To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
• To ensure the safe handling of cash at all times.
• To proactively promote the Clicks' clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
• To make customers aware of promotions in order to positively affect sales and to ensure customers "feel good and pay less".
• To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
• To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.
• To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
• To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.

Skills

Planning & organising

Problem-solving

Customer orientation

Relating & networking

Following instructions & procedures

Delivering results

Working with people

Persuading & influencing

Coping with pressures

Job description

Clicks Group Limited in Gauteng is seeking a Shop Assistant Cashier / Festive Casuals to deliver service excellence at the point of sale, handle cash accurately and promote Clicks clubcard rewards. You will maintain product knowledge and ensure correct pricing while providing friendly, efficient service to every customer.

In this festive casual role you will support merchandising standards, stock availability, promotions and store operations to help the team achieve targets with a positive