Seasonal Collections Consultant: Hit Payment Targets

Evolution Group; East London; Vor Ort; ZAR 100.000 - 167.000; Teilzeit

Zusammenfassung

Evolution Group in East London, ZA, is seeking a Collections Consultant for a seasonal temp role. You will contact customers by phone to collect overdue payments and work toward reasonable payment arrangements.

You will document communications, meet daily/weekly/monthly targets for commission, stay compliant with laws, and escalate complex cases to a supervisor. The position is based in East London and suited to someone who can work independently within a team.

Qualifikationen

• Clear and professional phone communication.
• Ability to negotiate payment plans effectively.
• Strong documentation and record-keeping.
• Result-oriented with a commission-driven mindset.
• Comfortable working independently within a team.
• Knowledge of collection laws and regulations.

Aufgaben

• Contact customers via phone to collect overdue payments
• Negotiate payment plans and resolve payment issues
• Use communication skills to build rapport with customers and encourage payment
• Document all communication with customers in a clear and concise manner
• Meet daily, weekly, and monthly collection targets to earn commission
• Work independently, while staying in touch with team leader or manager
• Follow up on payment promises and commitments made by customers
• Escalate difficult collection cases to the appropriate team leader or manager
• Maintain compliance with all collection laws and regulations

Jobbeschreibung

Evolution Group in East London, ZA, is seeking a Collections Consultant for a seasonal temp role. You will contact customers by phone to collect overdue payments and work toward reasonable payment arrangements.

You will document communications, meet daily/weekly/monthly targets for commission, stay compliant with laws, and escalate complex cases to a supervisor. The position is based in East London and suited to someone who can work independently within a team.