SATIC Learning and Development Senior Associate

PwC South Africa; Midrand; On-site; ZAR 500,000 - 700,000; Full time

Job summary

A global professional services firm is looking for a Learning and Development Senior Associate in Midrand, South Africa. The ideal candidate will have a Bachelor's degree, at least 5 years of experience in Learning & Development, and proficiency in LMS administration. Responsibilities include managing LMS operations, collaborating on learning content, and enhancing learner experiences. Full-time position with a mid-senior level designation.

Qualifications

• Minimum 5 years’ experience in Learning & Development within a professional services or corporate environment.
• Experience with multinational organizations.
• Knowledge of data privacy and compliance standards.
• Hands-on experience with Learning Management Systems.

Responsibilities

• Administer Learning Management System and manage user issues.
• Collaborate for consistent learning content deployment.
• Support development of learning assessments.
• Train stakeholders on LMS best practices.
• Contribute to improvement initiatives.
• Maintain learning documentation and resources.

Skills

LMS administration

Learning assessment tools

Machine Learning Fundamentals

Prompt Engineering

Interpersonal skills

Analytical mindset

Customer focused approach

Microsoft tools usage

Process improvement

Agile project management

Education

Bachelor’s degree in Human Resources or related field

Tools

Cornerstone OnDemand

Job description

SATIC Learning and Development Senior Associate

South African Technology & Innovation Centre (SATIC) is the latest part of PwC, a global brand delivering services for the biggest clients in the world. PwC leads the way in human led, technology enabled professional services, working with clients to transform their business and make it fit for the future.

We are looking for candidates who bring in-depth market experience, who see technology as a way to enable and drive human innovation and who want to be a part of a community of solvers, to tackle the biggest challenges in society.

By choosing to join SATIC, you are choosing to work with teams all over the world, harnessing the power of world leading tech and making a difference to real people’s lives.

Qualifications

• Bachelor’s degree in Human Resources, Education, Instructional Design, or a related field.
• Minimum 5 years’ experience in Learning & Development, preferably within a professional services or international corporate environment.
• Experience working in multinational or matrixed organizations.
• Experience supporting global learning programmes or compliance-driven training initiatives.
• Knowledge of data privacy and learning compliance standards in international contexts.

Desired Skill Sets

• Hands‑on experience with LMS administration; Cornerstone OnDemand experience strongly preferred.
• Familiarity with learning assessment tools and methodologies (e.g. SCORM, xAPI, quizzes, surveys).
• Understanding of Machine Learning & AI Fundamentals and familiarity with Generative AI.
• Prompt Engineering: Ability to craft effective prompts for generative models.
• Strong interpersonal and communication skills with ability to engage stakeholders across cultures and time zones.
• Analytical mindset with ability to interpret learning data and generate actionable insights.
• Customer focused at all times; understanding the needs of customers/stakeholders and keeping them in mind when taking actions or making decisions.
• Experience of using Microsoft tools to drive efficiency, productivity, and collaboration.
• Process improvement experience; able to independently identify opportunities to improve/reengineer processes.
• Experience of using agile project management techniques.

Key Responsibilities

• Administer and maintain the organisation Learning Management System (Cornerstone OnDemand), including course creation, user management, reporting, and issue resolution.
• Collaborate with L&D teams to ensure consistent deployment of learning content across regions.
• Support the development and implementation of learning assessments, leveraging appropriate testing methodologies and tools.
• Provide guidance and training to internal stakeholders on LMS functionality and best practices.
• Contribute to continuous improvement initiatives in learning operations and learner experience.
• Maintain documentation and knowledge‑sharing resources for learning systems and processes.

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Human Resources

Business Consulting and Services