SAP Commerce Cloud Business Analyst for eCommerce Solutions

DLK Group

Kempton Park

On-site

ZAR 600,000 - 850,000

Full time

14 days+

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Job summary

Kempton Park, South Africa – The DLK Group is seeking a SAP Commerce Cloud Business Analyst to bridge business and tech, translating requirements for SAP Commerce Cloud implementations covering B2B, B2C, marketplace, and omnichannel delivery.

You will gather requirements, write user stories, facilitate workshops, and collaborate with cross-functional teams. Strong knowledge of SAP Commerce Cloud and ERPs, APIs, and agile practices is essential.

Qualifications

5+ years as Business Analyst in Agile eCommerce delivery teams.
Experience with SAP Commerce Cloud (Hybris) implementations.
Strong knowledge of B2B, B2C, marketplace, and omnichannel commerce.

Responsibilities

Gather, analyse, and document business, functional, and non-functional requirements.
Translate requirements into user stories, acceptance criteria, and functional specifications.
Facilitate workshops and stakeholder engagement sessions.
Collaborate with Developers, Architects, UX Designers, QA, and Product Owners throughout the delivery lifecycle.
Support Agile ceremonies, including backlog refinement, sprint planning, and release activities.
Ensure user stories are ready for development and provide ongoing functional support during sprints.
Coordinate and support User Acceptance Testing (UAT).
Identify risks, process improvements, and solution opportunities.
Manage stakeholder communication and contribute to continuous improvement initiatives.