Santam - Fraud Investigator

UniversityInfo; South Africa; On-site; ZAR 240,000 - 420,000; Full time

Job summary

Santam is seeking Fraud Investigator positions at an intermediate level across all provinces in South Africa. The role requires approximately 2 years of fraud investigation experience and a clear criminal record, with emphasis on reliability, references, and fitness for duty.

Candidates should be prepared to communicate with team members and managers, operate company systems, handle customer queries, and compile reports to meet KPIs.

Qualifications

• 2 years of experience in fraud investigation or finance role.
• Clear criminal record.
• Proof of references or recommendation letters.
• Good health and fitness.
• Meeting minimum age requirement.

Responsibilities

• Communicating with team members and managers.
• Using company tools, systems, or software correctly.
• Handling customer queries or complaints.
• Preparing reports or documentation.
• Meeting performance targets or KPIs.

Job description

Santam - Fraud Investigator x3 | Intermediate Level

Positions in finance involve managing budgets, analyzing data, and ensuring compliance with financial regulations to support organizational growth.

Published: 05 October 2026

Overview

Position: Fraud Investigator
Province: All Provinces
Experience: 2 years
Posted: 05 October 2026
Expires: 25 October 2026

About the company

Santam is South Africa�s largest short-term insurer, providing insurance solutions for individuals and businesses.

Eligibility Criteria

Employers expect candidates to demonstrate readiness through skills, availability, and professionalism.

• Reliable transport or ability to commute
• Proof of references or recommendation letters
• Good health and fitness
• Clear criminal record
• Meeting minimum age requirement

Documents

Cover letters highlight motivation and help employers understand career goals.

• Police clearance certificate
• Medical certificate or disability proof (if applicable)
• Bank account confirmation letter
• Reference letters
• Portfolio of work or certificates of achievements

Duties and Responsibilities

Job duties often include teamwork, reporting, and customer service responsibilities.

• Communicating with team members and managers
• Using company tools, systems, or software correctly
• Handling customer queries or complaints
• Preparing reports or documentation
• Meeting performance targets or KPIs

Required Skills

Strong communication and teamwork skills help employees collaborate effectively.

• Self-motivation
• Computer and digital literacy
• Customer service skills
• Creativity and innovation
• Organizational skills

Please note

Application Review - Employers first screen CVs and cover letters to check if candidates meet the basic requirements.