Santam - Claims Adjuster

UniversityInfo; South Africa; On-site; ZAR 240,000 - 360,000; Full time

Job summary

Santam is seeking a Claims Adjuster for the North West region in South Africa. The role requires about 3 years of experience and involves processing claims, coordinating with teams, and delivering timely resolutions.

Strong communication and teamwork are essential, with adaptability to changing priorities and deadlines. The position is open to full-time arrangements, with emphasis on meeting KPIs, accuracy, and customer service excellence.

Qualifications

• Strong communication and teamwork skills help employees collaborate effectively.
• Adaptability and flexibility are essential in a dynamic work environment.
• Attention to detail and time management ensure accurate processing and timely delivery.

Responsibilities

• Completing assigned tasks on time
• Meeting performance targets or KPIs
• Handling customer queries or complaints
• Managing schedules or deadlines
• Communicating with team members and managers

Skills

Communication

Teamwork

Adaptability

Flexibility

Attention to detail

Time management

Job description

Employees are expected to provide accurate reporting, strategic advice, and risk management to guide decision-making.

Published: 05 October 2026

Overview

Position: Claims Adjuster
Province: North West
Experience: 3 years
Posted: 05 October 2026
Expires: 12 October 2026

About the company

Santam is South Africa�s largest short-term insurer, providing insurance solutions for individuals and businesses.

Eligibility Criteria

Proof of citizenship, age, or health clearance ensures compliance with workplace regulations.

• Reliable transport or ability to commute
• Ability to work full-time or part-time as needed
• Professional appearance and conduct
• Willingness to work overtime or shifts
• Strong communication skills

Documents

Cover letters highlight motivation and help employers understand career goals.

• Proof of income (parents or guardian)
• Passport photo
• Curriculum Vitae (CV)
• Medical certificate or disability proof (if applicable)
• Portfolio of work or certificates of achievements

Duties and Responsibilities

Workers must follow company policies and maintain workplace safety standards.

• Completing assigned tasks on time
• Meeting performance targets or KPIs
• Handling customer queries or complaints
• Managing schedules or deadlines
• Communicating with team members and managers

Required Skills

Strong communication and teamwork skills help employees collaborate effectively.

• Adaptability and flexibility
• Creativity and innovation
• Leadership potential
• Attention to detail
• Time management

Please note

Application Review - Employers first screen CVs and cover letters to check if candidates meet the basic requirements.