FirstRand - Fraud Investigator

UniversityInfo; South Africa; On-site; ZAR 300,000 - 500,000; Full time

Job summary

FirstRand in South Africa seeks an Intermediate Fraud Investigator to join our team across all provinces. The role emphasizes data analysis, regulatory compliance, and timely case handling in a fast-paced environment.

The successful candidate will bring at least 3 years of fraud investigation experience, strong problem-solving, customer service and organizational skills, and the ability to adapt to changing priorities while maintaining high professional standards.

Qualifications

• Minimum 3 years of fraud investigation experience or related field.
• Eligibility criteria as defined by the employer for roles.
• Proven ability to work in a dynamic, regulated environment.

Responsibilities

• Handling customer queries or complaints
• Completing assigned tasks on time
• Maintaining workplace safety standards
• Attending meetings and training sessions
• Meeting performance targets or KPIs

Skills

Problem-solving

Customer service

Organizational skills

Conflict resolution

Adaptability

Education

Matric/Diploma/Degree

Job description

FirstRand - Fraud Investigator x2 | Intermediate Level

Positions in finance involve managing budgets, analyzing data, and ensuring compliance with financial regulations to support organizational growth.

Published: 05 October 2026

Overview

Position: Fraud Investigator
Province: All Provinces
Experience: 3 years
Posted: 05 October 2026
Expires: 26 October 2026

About the company

FirstRand is one of South Africas largest financial services groups, operating brands like FNB, RMB, and WesBank.

Eligibility Criteria

Applicants must meet minimum education, experience, and eligibility standards to qualify for roles.

• Ability to work full-time or part-time as needed
• Reliable transport or ability to commute
• Good health and fitness
• Relevant qualification (matric, diploma, or degree)
• Previous work experience (if required)

Documents

Cover letters highlight motivation and help employers understand career goals.

• Tertiary transcripts or qualification certificates
• Curriculum Vitae (CV)
• Certified ID copy
• Proof of income (parents or guardian)
• Passport photo

Duties and Responsibilities

Job duties often include teamwork, reporting, and customer service responsibilities.

• Handling customer queries or complaints
• Completing assigned tasks on time
• Maintaining workplace safety standards
• Attending meetings and training sessions
• Meeting performance targets or KPIs

Required Skills

Problem-solving and adaptability are essential for handling challenges in dynamic environments.

• Problem-solving
• Customer service skills
• Organizational skills
• Conflict resolution
• Adaptability and flexibility

Please note

Contacting Successful Candidates - Those chosen are usually contacted by phone call, email, or SMS with an official offer letter or contract.