Santam - Claims Adjuster

UniversityInfo; South Africa; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Santam, South Africa’s largest short-term insurer, is seeking an Entry Level Claims Adjuster. You will handle customer queries, follow instructions from supervisors, and help prepare documentation.

This role spans across all provinces and offers hands-on exposure to claims handling, data analysis, and ensuring compliance with financial regulations. Basic computer literacy and strong communication are essential.

Qualifications

• Basic computer literacy
• Professional appearance and conduct
• Strong communication skills
• Previous work experience (if required)

Responsibilities

• Handling customer queries or complaints
• Following instructions from supervisors
• Problem-solving when issues arise
• Completing assigned tasks on time
• Preparing reports or documentation

Job description

Santam - Claims Adjuster x4 | Entry Level

Positions in finance involve managing budgets, analyzing data, and ensuring compliance with financial regulations to support organizational growth.

Overview

• Position: Claims Adjuster
• Province: All Provinces
• Experience: 1 years
• Expires: 13 November 2026

About the company

Santam is South Africa�s largest short-term insurer, providing insurance solutions for individuals and businesses.

Eligibility Criteria

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Proof of citizenship, age, or health clearance ensures compliance with workplace regulations.

• Basic computer literacy
• Professional appearance and conduct
• Strong communication skills
• Previous work experience (if required)
• Proof of references or recommendation letters

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Documents

Reference letters and transcripts provide credibility and evidence of past performance.

• Medical certificate or disability proof (if applicable)
• Reference letters
• Proof of income (parents or guardian)
• Curriculum Vitae (CV)
• Proof of residence

Duties and Responsibilities

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Workers must follow company policies and maintain workplace safety standards.

• Handling customer queries or complaints
• Following instructions from supervisors
• Problem-solving when issues arise
• Completing assigned tasks on time
• Preparing reports or documentation

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Required Skills

Strong communication and teamwork skills help employees collaborate effectively.

• Customer service skills
• Basic numeracy and analytical ability
• Critical thinking
• Teamwork and collaboration
• Problem-solving

Please note

Shortlisting - Qualified applicants are shortlisted for interviews or assessments based on skills, experience, and fit.