Santam - Loan Officer

UniversityInfo; South Africa; On-site; ZAR 180,000 - 360,000; Full time

Job summary

Santam in the Western Cape is seeking a Loan Officer to assess applicants, process loans, and provide financial guidance. The role emphasizes accuracy, risk awareness, and customer service.

Candidates should have at least 1 year of experience, related qualifications, and the ability to work with teams. The posting notes documentation, compliance, and daily administrative duties.

Qualifications

• Proof of citizenship or work eligibility to meet regulatory requirements.
• Willingness to learn new skills and adapt to processes.
• Reliable transport or ability to commute to the office.

Responsibilities

• Open Bank Account
• Book Flights
• Massmart
• Handling customer queries or complaints
• Problem-solving when issues arise
• Following company policies and procedures
• Using company tools, systems, or software correctly
• Managing schedules or deadlines

Skills

Basic numeracy

Analytical ability

Computer literacy

Organizational skills

Time management

Creativity and innovation

Education

Matric

Diploma

Degree

Job description

Employees are expected to provide accurate reporting, strategic advice, and risk management to guide decision-making.

Published: 22 October 2026

Overview

• Position: Loan Officer
• Province: Western Cape
• Experience: 1 years
• Posted: 22 October 2026
• Expires: 16 November 2026

About the company

Santam is South Africa’s largest short-term insurer, providing insurance solutions for individuals and businesses.

Eligibility Criteria

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finance

Proof of citizenship, age, or health clearance ensures compliance with workplace regulations.

• Willingness to learn new skills
• Relevant qualification (matric, diploma, or degree)
• Reliable transport or ability to commute
• Valid ID or work permit
• Meeting minimum age requirement

Documents

Reference letters and transcripts provide credibility and evidence of past performance.

• Police clearance certificate
• Proof of residence
• Medical certificate or disability proof (if applicable)
• Motivation letter or Cover letter
• Curriculum Vitae (CV)

Duties and Responsibilities

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• Open Bank Account
• Book Flights
• Massmart

Workers must follow company policies and maintain workplace safety standards.

• Using company tools, systems, or software correctly
• Managing schedules or deadlines
• Handling customer queries or complaints
• Problem-solving when issues arise
• Following company policies and procedures

Required Skills

Technical knowledge and attention to detail improve efficiency and accuracy in daily tasks.

• Basic numeracy and analytical ability
• Computer and digital literacy
• Organizational skills
• Creativity and innovation
• Time management

Please note

Application Review - Employers first screen CVs and cover letters to check if candidates meet the basic requirements.