Sales Support & Billing Coordinator

Kontak Recruitment; Johannesburg; On-site; ZAR 89,000 - 112,000; Full time

Job summary

Kontak Recruitment in Industria, Johannesburg is seeking a Sales Support Administrator to handle invoicing, payments, and dispatch coordination. The role blends office work with client-facing tasks and offers stability and growth.

Key requirements include Grade 12, experience in sales support or admin, proficiency in MS Office, Sage One Accounting experience, and familiarity with CRM or inventory software, plus strong organization and communication skills.

Qualifications

• Grade 12 compulsory; admin/sales qualifications advantageous.
• Experience in a similar sales support or admin role.
• Proficient in MS Office (Word, Excel, Outlook).
• Must have Sage One Accounting Software experience.
• Strong organizational skills, reliability and ability to work with minimal supervision.
• Cash handling and payment records experience.
• Familiarity with CRM or inventory management software.
• Customer service experience.

Responsibilities

• Sales Support: Prepare quotes, proposals, invoices, receipts, and update CRM records. Assist sales reps with documents and follow up with clients on quotations, orders, and after-sales service.
• Payment Handling: Collect cash and proof of payment, issue receipts, and maintain accurate payment records.
• Admin Tasks: Filing, scanning, data entry, office supply management, coordinating meetings, taking minutes, and preparing management reports.
• Dispatch & Fulfilment: Liaise with dispatch team to schedule collections, verify payments, package goods, and maintain accurate dispatch records.
• Customer Support: Handle phone, email, and walk-in sales inquiries. Support promotions, campaigns, and event preparations.

Skills

Microsoft Office

Customer service

Organizational skills

Communication skills

Education

Grade 12

Tools

Sage One Accounting

CRM software

Inventory management software

Job description

Kontak Recruitment in Industria, Johannesburg is seeking a Sales Support Administrator to handle invoicing, payments, and dispatch coordination. The role blends office work with client-facing tasks and offers stability and growth.

Key requirements include Grade 12, experience in sales support or admin, proficiency in MS Office, Sage One Accounting experience, and familiarity with CRM or inventory software, plus strong organization and communication skills.