Sales Representative (Western Cape): 146285

PnS Group; Wes-Kaap; On-site; ZAR 240,000 - 360,000; Full time

Job summary

PnS Group seeks a field-based Merchandiser to optimise pharmacy channel availability and visibility in the Western Cape. You will engage with store managers, execute planograms, and lead roving teams to meet sales targets while maintaining high shelf standards.

Responsibilities include data capture, reporting, and using sales software to track performance. This role emphasizes customer service, compliance, and strong retailer relationships in Clicks and Dis-Chem.

Qualifications

• Grade 12 or NQF level 4 is required.
• 2 years’ experience in FMCG industry.
• 2 years' experience in Retail Pharma Industry.

Responsibilities

• Ensure On-Shelf Availability (OSA) and Share of Shelf (SOS) in Clicks and Dis-Chem; execute planograms and secure priority displays.
• Conduct regular SOH counts and manage expired stock to maintain shelf standards.
• Capture store-level data and provide detailed reports on field activities.
• Utilise sales software applications to track store performance and drive visibility.
• Deliver on IDP sales targets and secure promotional deals with priority brands.
• Provide guidance to roving merchandisers and coordinate with field and support offices.

Skills

Negotiation

Problem Solving

Verbal Communication

Planning and Organising

Relationship Building

Impact

Responsibility

Customer Service Orientation

Stress Tolerance

Education

Grade 12 or NQF 4

Tools

POS software

MS Excel

Job description

To ensure the effective execution of a sales and merchandising function of client’s products at store level, specifically focusing on the pharmacy channel to optimise product availability and representation.

1. Shelf Health

• Ensure OSA (On-Shelf Availability) and SOS (Share of Shelf) compliance within Clicks and Dis-Chem.
• Execute the Vision Store Program to maintain premium brand visibility.
• Implement planograms and secure priority displays to drive visibility.
• Conduct regular SOH (Stock on Hand) counts and manage expired stock to maintain high shelf standards.

2. Effective Administration

• Capture store-level data accurately and provide detailed reports on field activities.
• Maintain organised documentation and records according to predefined procedures.
• Utilise operational and sales software applications with advanced proficiency to track store performance.

3. Sales Target / Volume and Profitability

• Deliver on IDP sales targets and secure promotional deals.
• Drive the sell-through of priority brands to unlock growth opportunities within the pharmacy channel.
• Monitor and report on sales performance to ensure the growth and profitability of the client portfolio.

4. Manage and Develop Field Staff

• Provide guidance and support to roving merchandisers and dedicated teams within the field.
• Facilitate team effectiveness by taking actions that demonstrate consideration for the needs of the merchandising team.
• Act as a point of contact for internal communication, coordinating between the field and the operational support office.

5. Client / Customer Satisfaction

• Build and maintain professional business associations with store managers and pharmacy staff.
• Handle client inquiries and requests promptly and professionally to ensure high satisfaction ratings.
• Act as a champion for the customer by identifying and resolving process bottlenecks at the store level.

6. Effective Self-Management

• Organise time effectively and apply self-management habits that lead to increased productivity.
• Manage your own performance to achieve personal and professional growth goals.
• Adhere to company policies and industry regulations (including POPIA) during all field interactions.

Required Skills

• Negotiation: 2 to 3 years
• Problem Solving: 2 to 3 years
• Verbal Communication: 2 to 3 years
• Planning And Organising: 2 to 3 years
• Relationship Building: 2 to 3 years
• Impact: 2 to 3 years
• Responsibility: 2 to 3 years
• Customer/Client Service Orientation: 2 to 3 years
• Stress Tolerance (Resilience): 2 to 3 years

Candidate Requirements

Grade 12 or NQF level 4

2 years’ experience in FMCG industry

2 years' experience in Retail Pharma Industry

Mitchell's Plain, Cape Town, where I grew up, I never imagined I would be able to accomplish what I have in the last 15 years. I'm not sure how I managed to survive in the midst of gangsterism, drugs, and so many negative influences. I needed to get through all of this without getting sucked into it.Pack n Stack hired me as a merchandiser, which was my first job. I was assigned to Makro Ottery, where I needed to improve my retail knowledge as soon as possible. Long hours, customer centricity, and client expectations are all part of the job.After gaining a better understanding of the function and the industry, I quickly advanced through the ranks: merchandiser, field supervisor, dedicated sales representative, Area Sales Manager, and Regional Sales Manager. PnS recognized my potential and provided me with the opportunity to advance within the company.When our CEO (Glenn Brauns) called to ask me to transfer to Gauteng six years ago, I was filled with mixed emotions, unsure if I would be able to cope in the big city. I realized right away that PnS had helped me get this far, and they would continue to do so. This was the case; since then, I've held positions such as National Account Manager, Commercial General Manager, and Commercial Director for Dedicated Solutions and Retail Support Services.PnS has ensured that our culture is our competitive advantage by creating an environment in which employees can reach their full potential. It's uncommon to find a company that lives up to its values, but PnS does.PnS is a people-oriented company that strives to get the most out of its employees by providing a platform for them to grow not only professionally but also personally.PnS is a company that values people, promotes diversity, and gives all employees a voice in how the company is run.

Clemen Mashonga
Commercial Director for Dedicated Solutions and Retail Support Services.