Sales Order Processing Lead – Invoicing & Process Excellence

Euromonitor International; Cape Town; On-site; ZAR 900,000 - 1,200,000; Full time

Benefits offered by this job

Generous salary

Pension

Holidays plus bank holidays

40 hours personal development

Work from anywhere in the world, up to

Flexi working hours

Job summary

Euromonitor International seeks a Sales Order Processing Team Lead in Cape Town to head the order processing function, ensure accurate invoicing, and drive process improvements. You will collaborate with Sales, Finance and clients to support pre- and post-sales activities, remove barriers to invoicing, and strengthen internal controls.

The role requires strong people leadership, meticulous data handling, and a proactive mindset to sustain reliable revenue reporting and customer satisfaction

Qualifications

• Proven experience in sales order processing, billing, invoicing, customer set-up or similar finance operations roles.
• Experience supervising or leading team members, with the ability to coach, develop and motivate others.
• Excellent understanding of sales order processing, billing, invoicing, credit notes, customer data and contract administration processes.

Responsibilities

• Lead, manage and develop the Sales Order Processing team with clear priorities and accountability.
• Oversee accurate and timely processing of contracts, orders, renewals and amendments.
• Ensure invoices and credit notes are raised correctly, on time and per terms.
• Provide regular reporting on volumes, billing status, and key operational actions.
• Collaborate with Sales, Finance and Business Systems to resolve queries and improve processes.

Skills

Team leadership

Process improvement

Attention to detail

Stakeholder management

Communication

Tools

Microsoft Dynamics 365

Salesforce

Zuora

Job description

Euromonitor International seeks a Sales Order Processing Team Lead in Cape Town to head the order processing function, ensure accurate invoicing, and drive process improvements. You will collaborate with Sales, Finance and clients to support pre- and post-sales activities, remove barriers to invoicing, and strengthen internal controls.

The role requires strong people leadership, meticulous data handling, and a proactive mindset to sustain reliable revenue reporting and customer satisfaction