Sales Executive: External (Port Elizabeth)

Mustek Limited; Gqeberha; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A technology company in South Africa is seeking a motivated Sales Executive to promote and sell products within a channel sales framework. Responsibilities include achieving gross profit targets, maintaining customer relationships through effective communication and strategizing for new business opportunities. Candidates should have at least 3 years of sales experience, and a tertiary qualification in sales or marketing is advantageous. A driver’s license is required for this role.

Qualifications

• Minimum 3 years’ experience in sales in a target driven environment.
• Knowledge of sales strategies and concepts.

Responsibilities

• Achieve 100% of Gross Profit Target by the end of each month.
• Maintain and develop relationships with existing customers.
• Identify new business opportunities and Network on a constant basis.
• Interact with 80% of allocated customer database quarterly.

Skills

Knowledge of ICT industry

Sales and marketing principles

Good people skills

Good verbal and written communication skills

Networking skills

Analytical skills

Time management

Planning and organisational skills

Education

Matric

Tertiary qualification in sales and/or marketing

Job description

Job Purpose

The Sales Executive will be responsible for promoting and selling products and services (channel sales).

Responsibilities

Sales and Business Development

• Achieve 100% of Gross Profit Target by the end of each month (Epicor).
• Maintain and develop relationships with existing customers via customer visits and meetings, telephone calls, emails, and other communication tools.
• Seek out new revenue generating opportunities to ensure that company targets are met.
• Identify client markets and design a sales strategy to fit each client's requirements.
• Advise on forthcoming product developments and discussing special promotions as well as encouraging dealers to attend product events.
• Obtain 3 new customers in each quarter of the FY (Epicor).
• Identify new business opportunities and network on a constant basis to grow client/customer base.

Customer Service

• Interact (Visit/Telephonically) with 80% of allocated customer database quarterly (Report).
• Ensure that no more than 2 complaints are lodged monthly (telephonic or written).
• Meet the adequate level of contact with existing customers as may be necessary to maintain/increase levels of business activity.
• Ensure the customers/client care policies are adhered to always.
• Ensure professional customer/client interaction always.
• Provide technical specifications and accurate quotations in the shortest possible time to ensure efficiency and customer retention.
• Follow-up with work in progress to ensure customer satisfaction.

Procedures

• Attend and complete Product/service-related training as and when necessary (attendance register/certificates/results).
• Provide product/service knowledge internally where required.
• Always follow Company sales procedures (ISO).
• Submit fortnightly Sales Reports outlining Sales Activity and pipeline.
• Respond to messages received through e-mail, telephone, or other communication tools.
• Take steps to ensure calls or messages are being responded to when not available.
• Maintain reliable, up-to-date customer records.
• Report to the Operations Manager on any relevant information that will assist in understanding trends or opportunities within the region.
• Escalate problems to the Operations Manager promptly when special intervention is required.
• Manage demo orders according to the stipulated time frame as set out on the demo forms.
• Assist Finance with any queries relating to outstanding amounts as required.

Qualification and Experience

• Matric.
• Tertiary qualification in sales and/or marketing would be advantageous.
• Driver’s license required.
• Minimum 3 years’ experience in sales; target driven environment at similar level.

Skills and Knowledge

• Knowledge of ICT industry
• Sales and marketing principles
• Good understanding of entrepreneurial and commercial objectives
• Knowledge of sales strategies and concepts
• Good understanding of developing sales reports
• Good decision-making skills
• Excellent people skills
• Good verbal and written communication skills
• Good analytical skills
• Good planning and organisational skills
• Good research skills
• Networking skills
• Time management