Sales Enablement Lead: SME

Nedbank; Johannesburg; On-site; ZAR 1,200,000 - 1,800,000; Full time

Job summary

Nedbank is seeking a senior leader to design, embed and evolve the sales enablement and execution capability for the SME segment. You will translate SME strategy into executable sales motions and empower frontline teams with insights, tools, processes and capabilities to drive Nedbank's SME growth ambitions.

You will drive data-driven enablement, build dashboards, and shape a high-impact sales environment across relationship-led, digital and ecosystem channels.

Qualifications

• 8–12 years’ experience in SME / Commercial Banking, Sales Enablement, Strategy, Consulting or Sales Leadership.
• Proven experience translating strategy into scalable frontline execution.

Responsibilities

• Design, develop and execute enablers to improve sales capabilities across SME.
• Monitor implementation and execution of sales capabilities and strategies.
• Ensure client and stakeholder expectations are understood and met and build relationships through regular collaborations.
• Provide continuous sales leadership through monitoring of targets and guiding teams.
• Manage relevant business strategies and sales campaigns within SME to increase profitability.
• Design and embed sales productivity frameworksthat improve time-to-client, conversion rates and returns.

Skills

Sales enablement

Strategy translation

Analytics interpretation

Change management

Agile concepts

Education

Professional Qualifications/Honour’s Degree

Matric / Grade 12 / National Senior Certificate

BCOM Finance / BCOM Accounting / Strategy / Business Management

Job description

To design, embed and continuously evolve the sales enablement and execution capability for the SME segment, ensuring frontline teams deliver consistent growth, productivity and client primacy across relationship-led, digital and ecosystem channels.
The role is accountable for translating SME strategy into executable sales motions, enabling frontline teams with the right insights, tools, processes and capabilities to deliver Nedbank's SME growth ambitions.

Why Join Our Team

Join a high-impact team driving SME sales performance through data-driven enablement and execution excellence. You’ll equip frontline teams with the insights, tools, and frameworks needed to improve productivity, conversion, and client outcomes—while helping shape a more efficient, insight-led sales environment.

Job Responsibilities

• Build synergies across the cluster business functions to design, develop and execute enablers to improve
  sales capabilities in key strategic portfolio tilt (SPT) battlegrounds for Transactional Products and cross
  sell opportunities across a range of Nedbank products.
• Monitor implementation and execution of sales capabilities and strategies across SME.
• Ensure client and stakeholder expectations are understood and met and build relationships through regular collaborations and engagements.
• Provide continuous sales leadership through the monitoring of targets met and guiding teams where required.
• Manage relevant business strategies and sales campaigns within SME to ensure increased profitability.

Sales Productivity & Performance Enablement:

• Design and embedsales productivity frameworksthat improve time-to-client, conversion rates and returns.
• Partner with Sales Leadership, Finance and Analytics to:Define meaningful SME sales KPIs,Translate reporting into clear frontline actions.
• Enable ongoing performance rhythm through structured cadence forums (e.g. weekly execution tracking, pipeline health, productivity reviews).
• Identify performance gaps and drive corrective enablement interventions.
• Convert SME sales data and analytics into practical decision supportfor frontline teams.
• Ensure bankers have access to actionable insights, including:Portfolio prioritisation,Pipeline health,Cross-sell and primacy indicators.
• Work closely with analytics and data teams to ensure tools and dashboards arefit‑for‑frontline use, not reporting only.

Frontline Capability & Coaching Enablement:

• Define the SME sales capability framework aligned to role expectations and client complexity.
• Enable frontline effectiveness through:Practical sales plays,Conversation guides,Credit readiness and opportunity identification cues.
• Partner with Learning & Development to ensure capability interventions are targeted, applied and outcome‑focused, rather than generic training.

Sales Tooling, Process & Workflow Enablement:

• Act as business owner for SME sales enablement requirements across CRM, dashboards and workflow tools.
• Partner with Technology, Platforms and Product teams to:Reduce friction in sales processes,Simplify onboarding, credit and cross‑sell journeys,Embed prompts and next‑best‑action logic.
• Continuously identify and eliminate non‑value‑adding administrative effort from the frontline.

Essential Qualifications - NQF Level

• Professional Qualifications/Honour’s Degree
• Matric / Grade 12 / National Senior Certificate

Preferred Qualification

• BCOM Finance, BCOM accounting, Strategy, Business Management

Preferred Certifications

• Process, Project, Scrum master, business and data analyst, Agile, Product Manager/Owner

Minimum Experience Level

• 8–12 years’ experience in SME / Commercial Banking, Sales Enablement, Strategy, Consulting or Sales Leadership.
• Proven experience translating strategy into scalable frontline execution.

Technical Exposure

• Strong understanding of SME banking economics and operating models.
• Experience in:Sales enablement,Commercial analytics as well asProductivity and performance frameworks
• Ability to interpret data and translate insight into action.

Technical / Professional Knowledge

• Strategy planning and execution
• Product Knowledge
• Relevant system knowledge
• Change management
• Learning and development methodologies
• Agile Concepts
• Principles of financial management
• Governance, Risk and Controls
• Research and analytics
• Process management Principles
• Analytical and systems thinking ability to enable the application of client insights, market/competi
• Establishing Strategic Direction
• Customer Focus
• Leading Change
• Driving Innovation
• Business Savvy

Disclaimer

Preference will be given to candidates from the underrepresented groups