Sales Development Manager– Screening Media & Wear Protection Africa

Sandvik Group; Kempton Park; On-site; ZAR 1,200,000 - 1,800,000; Full time

Job summary

Rock Processing, part of Sandvik Group, seeks a proactive sales development professional to drive growth across Africa, screening media and wear protection markets, and to build a capable sales development and support team.

You will work with sales, marketing and product teams, manage quotations, pricing, and lifecycle solutions, travel across Africa, and contribute to customer satisfaction and market share. A valid driver’s license and willingness to travel are essential.

Qualifications

• 8+ years in screening media and wear protection, African aftermarket focus.
• Strong understanding of market dynamics, pricing, and margins.
• Excellent communication and interpersonal skills required.

Responsibilities

• Drive sales growth and market development for Screening Media and Wear Protection across Africa.
• Support quotations, pricing, margin optimization, and business development.
• Analyse market trends and customer needs to identify growth opportunities and protect market share.
• Develop and execute WIN plans and lifecycle solution initiatives.
• Build strong customer relationships through technical support and training.
• Collaborate with sales, marketing, and product teams to deliver a consistent customer experience.
• Monitor KPIs and drive continuous improvement in service and satisfaction.

Skills

Screening media and wear protection

Strong communication skills

Customer orientation

Matrix organization experience

Team development capabilities

Growth opportunity identification

Education

8+ years in screening media and wear protection

8+ years African aftermarket experience

Industry knowledge: mining/construction/manufacturing

Tools

Salesforce

MS Office

Job description

At Rock Processing, we’re passionate about development and advanced technology, and we always aim to offer the best possible experience for our customers in a sustainable way. It’s a mission that takes commitment, but as an industry leader we aim for nothing but excellence in everything we do. We offer a diverse range of opportunities through our businesses and cross-border networks, enabling you to explore your potential and thrive.

We are looking for a proactive and results-driven sales development professional with extensive experience in screening media, wear protection and the African aftermarket sector. The ideal candidate will have strong commercial and technical insight, a proven ability to identify growth opportunities, develop customer-focused strategies and build high-performing teams. You should be a confident communicator and relationship builder who can work effectively across a matrix organisation, manage priorities independently and collaborate with sales, marketing and product teams to deliver sustainable business growth and an excellent customer experience. A valid driver’s licence and willingness to travel across Africa are essential.

Purpose of the role:

Responsible to actively develop Sales in across Africa and build a highly capable and dedicated Sales development and Support team that enables the sales organization to improve customer satisfaction and improved market shares. The role requires a proactive, results-driven aftermarket AM focused individual, playing a key part in identifying growth opportunities within the business segment, driving customer success, and strengthening client relationships.

The job responsibilities:

• Drive sales growth and market development for Screening Media and Wear Protection across Africa.


• Support quotations, pricing, margin optimization, and business development initiatives.


• Analyse market trends, customer needs, to identify growth opportunities and protect market share.


• Develop and execute WIN plans, customer success strategies, and lifecycle solution initiatives.


• Build strong customer relationships through technical support, training, and regular performance reviews.


• Collaborate with sales, marketing, and product teams to deliver a consistent customer experience and bundled solutions.


• Monitor key business and customer KPIs while driving continuous improvement in service delivery and customer satisfaction

Competences

• Mandatory knowledge of screening media and wear protection


• Good understanding of mining site plants and process engineering


• Ability to work in a matrix organization environment


• Sound judgement and problem-solving ability


• Listening and logic interpretation


• Strong customer orientation


• Advanced communication skills


• Must be flexible and self-reliant, self-starter


• Strong business development and team development capabilities


• Strong understanding and compliance with Health and Safety in the workplace


• Ability to function independently and with responsibility and managing teams


• Follow-through ability to complete tasks


• Computer Literacy – MS Office

Education & Experience

• 8+ years in screening media and wear protection business


• 8+ years of experience in the African aftermarket sector, preferably within the mining, construction, or manufacturing industries.


• Strong understanding of market dynamics, pricing strategies, and margin optimization.


• Proven track record of formulating and executing successful strategies for customer retention and account growth.


• Experience in developing training materials and customer success programs.


• Excellent communication, presentation, and interpersonal skills.


• Ability to work independently and collaboratively in a fast-paced, customer-focused environment


• Proficiency in Microsoft Office Suite and CRM tools (e.g., Salesforce).

Other requirements

• Driving licence


• The work includes travelling to customers and Sandvik sales entities in Africa