Sales Coordinator

Recruitment Matters Africa Pvt Ltd; Durban; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A recruitment firm is seeking a Sales Coordinator in Durban to support the sales team through managing orders, logistics, and customer inquiries. Responsibilities include processing sales orders, preparing reports, and maintaining records, while requiring 2-3 years of experience in sales coordination, particularly within the chemical or industrial sectors. The ideal candidate will possess strong organizational skills, be proficient in MS Office, and have a customer-focused approach.

Qualifications

• 2-3 years experience in sales coordination, order processing or supply chain support.
• Experience in the chemical manufacturing or industrial sector advantageous.

Responsibilities

• Process sales orders from receipt to delivery.
• Coordinate with warehouses and suppliers.
• Act as a point of contact for customer enquiries.
• Prepare sales reports and maintain accurate records.
• Liaise with logistics to meet delivery timelines.

Skills

Strong organisational and administrative ability

Excellent communication skills

Proficiency in MS Office

High attention to detail

Ability to prioritise tasks

Customer-focused approach

Sales Experience

Customer Service

Education

Matric (BCom or relevant qualification)

Tools

Microsoft Office

Salesforce

Project Management Software

Job description

Our client is hiring a Sales Coordinator to support the sales team by managing administrative and operational processes related to customer orders logistics and distribution.

Responsibilities

Order Management

Process sales orders from receipt to delivery.

Coordinate with warehouses, logistics providers and suppliers.

Track and monitor inventory levels and product availability.

Customer Service

Act as a primary point of contact for customer enquiries.

Handle complaints, provide order status updates and maintain strong client relationships.

Sales Administration

Prepare sales reports, documentation and delivery schedules.

Maintain accurate records of orders, pricing and customer interactions.

Support the sales team with proposals, quotations and documentation requests.

Logistics Coordination

Liaise with logistics and supply chain teams to meet delivery timelines.

Ensure compliance with delivery requirements and safety standards.

Qualifications

Matric (BCom or relevant qualification advantageous).

2 3 years experience in sales coordination, order processing or supply chain support.

Experience in the chemical manufacturing or industrial sector advantageous.

Key Skills

• Strong organisational and administrative ability.
• Excellent communication skills (written and verbal).
• Proficiency in MS Office (especially Excel).
• High attention to detail and accuracy.
• Ability to prioritise tasks and meet deadlines.
• Customer-focused approach.
• Sales Experience
• Microsoft Office
• Customer Service
• Hotel Experience
• Hospitality Experience
• Basic Math
• Microsoft Powerpoint
• Salesforce
• Filing
• Project Management Software
• Administrative Experience
• Sales Support

Employment Type

Full Time

Experience

years

Vacancy

1