Sales Consultant - Coricraft - Kimberely

TFG (The Foschini Group); Parow; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A leading retail group in Parow is seeking an experienced sales associate. The successful candidate will maintain sales, provide excellent customer service, and manage store operations effectively. Applicants should have at least 2 years of retail experience, preferably in furniture or homeware, and possess effective communication and administrative skills. Join us and contribute to a renowned brand that values customer satisfaction and teamwork.

Qualifications

• At least 2 years retail sales experience in furniture, linen, or homeware.
• Sales qualification advantageous.
• Computer literacy is required.

Responsibilities

• Maintain and increase sales.
• Provide high-quality service to all customers.
• Ensure smooth order processes.
• Keep the store clean and organized.
• Build strong internal and external partnerships.

Skills

Effective communication skills

People skills

Good administrative skills

Education

Matric

Tools

Syspro

Job description

Key Responsibilities

• Maintain and increase sales
• Ensure staff are aware of new stock and can answer product-related questions
• Ensure no quotation remains on the system for more than 7 days
• Push and sell available stock
• Meet targets and ensure business growth

Providing Excellent Customer Service

• Exceed customer expectations
• Provide high-quality service to all customers
• Attend to all customer queries
• Follow up with customers and record notes on orders
• Uphold Coricraft values and strive for excellence

Basic Administration

• Ensure correct product delivery and smooth order processes
• Process new orders with deposits within 3 days
• Use correct payment amounts and types
• Provide timely feedback to customers and inform the Order Controller
• Maintain accurate stock levels and minimize losses

Showroom Presentation

• Keep the store clean and organized
• Ensure attractive displays and maximum use of available stock
• Display prices clearly and avoid unnecessary discounts
• Keep the showroom neat and ready for trading each morning

Team Participation and Self-Management

• Build strong internal and external partnerships
• Manage client expectations effectively
• Attend to incoming calls and walk-in customers
• Adhere to company policies and procedures

Experience and Qualifications

• Matric
• At least 2 years retail sales experience in furniture, linen, or homeware
• Sales qualification advantageous
• Computer literacy and knowledge of Syspro

Skills

• Effective communication skills
• People skills
• Good administrative skills

Additional Information

Preference given to employees from designated groups as per the Employment Equity Act, No. 55 of 1998.

About Us

TFG is a diversified retail portfolio with 34 brands, inspiring customers to live their best lives. We aim to create remarkable omnichannel experiences and offer growth opportunities. Join us and make an industry impact.