Sales Associate (120hr) - Sterns Table Bay Mall

TFG (The Foschini Group); Wes-Kaap; On-site; ZAR 60,000 - 90,000; Full time

Job summary

TFG Jewellery, part of the The Foschini Group, seeks an energetic retail team member to deliver outstanding customer experiences and drive sales across its jewellery brands in South Africa.

You will help customers with style, resolve questions, stay on top of trends, and contribute to a lively, inviting store environment. Training and growth opportunities are offered within a leading retail portfolio.

Qualifications

• Grade 12 (Matric) or equivalent.
• Strong customer-service mindset and professional communication.
• Ability to deliver high-energy customer experiences in a fast-paced retail setting.

Responsibilities

• Ambassador for the brand with a focus on exceptional customer experience.
• Identify customer needs and present best solutions.
• Track sales performance against targets and strive to exceed them.
• Sell a diverse product range and stay updated on fashion and décor trends.
• Seek opportunities to generate new sales and replenish stock as needed.

Skills

People focus

Target driven

Verbal & written comms

Multi-tasking

Independent

Initiative

Attention to detail

Customer loyalty

Customer service

Negotiation & selling

Education

Grade 12 (Matric)

Job description

Job Description

Are you passionate about our brands and would like to join a leading retailer?

We are looking for high energy and confident team members, who will help create positive energy and excitement around our brand and products. If you have strong selling instinct and enjoy impressing Customers with your keen sense of style and creative eye, then this position is for you!

Responsibilities

• Being an ambassador for our brand and offering amazing customer experience.
• Exceed customer expectations by identifying and providing them with the best possible solutions.
• Actively keeping track of sales performance against target.
• Selling a diverse product range and keeping up to date with the latest décor and fashion trends.
• Searching out opportunities for making new sales.
• Assist with replenishing of stock to ensure the store is ready for our customers at all times.

Qualifications & Experience

• Grade 12 (Matric)

Skills

• Passionate about people is a must.
• Target driven and experience focused.
• Good verbal/ written communication skills
• The ability to multi-task in a fast-paced environment
• The ability to work independently
• The ability to take initiative
• A high level of attention to detail
• Builds Customer Loyalty
• Customer Service Delivery
• Navigates Customer Challenges
• Negotiation & Selling

Behaviours

• Adhering to Standards - Ensures quality and compliance in the delivery of their work
• Continual Improvement - Actively seeks opportunities to continually improve processes
• Decision Making - Analyses complex situations to ensure effective and timely choices
• Driving & Perservering
• Meeting Customer Expectations - Consistently delivers exceptional customer service
• Planning & Organising - Uses a structured approach to effectively manage tasks
• Relating & Networking

Preference will be given, but not limited to, candidates from designated groups in terms of the Employment Equity Act.

About Us

TFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands that Inspire our Customers to live their Best Lives and are woven into the lives of millions. Our vision is to create the most remarkable omnichannel experiences for our customers. TFG is more than a workplace, it's a launchpad for your growth. Join us and explore endless growth opportunities across our diverse brands. We’re a purpose-led business, and on this team, you’ll share the pride of making an impact across a whole industry.

We’re the designers, the makers, the shakers and the teams behind the scenes.

Are you with us?

About The Team

Our TFG Jewellery brand consists of the leading jewellery stores in South Africa - American Swiss, Sterns and Galaxy & Co. For smart, fashion-forward individuals who love a little sparkle, these are the stores for you. We pride ourselves on creating jewellery and accessories that complement your daily outfits with the luxury of brilliance.