Assistant Floor Manager(Afterhours)- Unicare SchuinVilla

Clicks Group Limited; Gqeberha; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Clicks Group Limited invites applications for an Assistant Floor Manager position at Unicare 24 Hour Pharmacy in SchuinVilla, Gqeberha. You will support the Store Manager to drive sales, deliver service excellence and maintain brand standards across the store.

Role requires 1+ year in an assistant store management role in retail/FMCG, with financial management experience. A relevant retail/business degree or Clicks Trainee programme is preferred.

Qualifications

• Degree in Retail/Business Management or equivalent.
• Minimum 1 year experience in an assistant store management role.
• Financial management experience (budgets, P&L statements, financial ratios, etc.).

Responsibilities

• Drive sales through execution of promotions and cross-selling initiatives.
• Manage stock, expenses, shrinkage, housekeeping and administrative tasks.
• Ensure in-store visual merchandising and promotional standards meet brand image.
• Motivate and direct staff to achieve targets and assist Store Manager in staffing.
• Maintain work schedule in line with labour policy and model; ensure coverage per department.
• Deliver exceptional customer service initiatives to enhance loyalty and club card participation.
• Handle weekly time and attendance and employee records for HR.

Skills

Retail/FMCG background

Financial management

People management

Planning and organising

Customer service excellence

Problem-solving

Education

Degree in Relevant Retail/Business Management

Click Trainee Store Management Programme

Job description

Assistant Floor Manager(Afterhours)- Unicare SchuinVilla

Listing reference: unicr_000012

Listing status: Online

Apply by: 7 October 2026

Position summary

Industry: Pharmaceutical Sector

Job category: FMCG, Retail, Wholesale and Supply Chain

Contract: Permanent

Remuneration: Market Related

EE position: Yes

Introduction

Are you passionate about retail and service excellence? Are you confident to drive sales and build customer loyalty in order to ensure a competitive advantage for the brand? An exciting opportunity has become available for an Assistant Floor Manager. The role will be based at Unicare 24 Hour Pharmacy in SchuinVilla, Gqeberha (Port Elizabeth) and will report to the Front Shop Manager.

Job Purpose:

• To support the Store Manager in ensuring the efficient operation of the store and service excellence by driving sales and building customer loyalty in order to meet sales, profit and compliance targets, leading to a competitive advantage for the brand.

Job Objectives:

• To ensure the achievement of the stores financial performance by driving and maximising sales through the execution of promotional activities and driving cross-selling, up-selling initiatives and superior customer service across the store team.
• To efficiently execute all operational activities of the store, including expenses, stock management, shrinkage, general housekeeping and administration.
• To successfully execute in-store visual merchandising, ensuring the in-store presentation and promotional standards are met and that the appearance of the store is in line with the brand image.
• To support the Store Manager in ensuring staff are motivated and directed to achieve their targets and performance goals and effectively managed in the absence of the store manager.
• To assist the Store Manager in maintaining the work schedule on a daily basis in line with the Group's labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed.
• To execute customer service initiatives in store that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
• To attend to all administrative responsibilities in an efficient manner, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
• To facilitate the brand being the customer’s first choice health and beauty retailer by living and driving the company values.

Education and Experience Requirements:

• Desirable: Degree in Relevant Retail/Business Management
• Minimum 1 years’ experience in an assistant store management role within a retail/FMCG store operations environment or successful completion the Clicks Trainee Store Management Programme
• Financial management experience (budgets, profit and loss statements, financial ratios, etc.)

Job Knowledge and Skills Required:

• Understanding and application of financial management principles
• Retail/FMCG background and understanding of merchandising and promotions principles
• Knowledge of stock, cost, risk and compliance management procedures
• Knowledge of customer service excellence
• Knowledge of labour legislation and IR practices
• Knowledge of people management
• Knowledge of competency based interviewing
• Results and target driven
• Planning and organising skills
• Problem-solving skills
• Strong customer orientation
• Following instructions and procedures
• Planning and Organising
• Delivering Results and Meeting Customer Expectations