Sales Assistant

Clicks Group Limited; Gqeberha; On-site; ZAR 90,000 - 120,000; Full time

Job summary

Unicare in Gqeberha's 24hr Pharmacy is seeking a Sales Assistant for the Front Shop Team. You will deliver friendly service, answer product questions, and help customers find what they need in a fast-paced retail environment.

You will restock, rotate stock, monitor expiry dates, process deliveries, and collaborate across departments to ensure smooth store operations while upholding high customer-service standards.

Qualifications

• Retail or customer service experience in a front-line role is essential.
• Maths 50% and English 50% is desirable.
• Experience in FMCG store operations preferred.
• Strong customer orientation and knowledge of promotions.

Responsibilities

• Assist customers on the shop floor with product queries and directions.
• Restock shelves and maintain clean, orderly displays.
• Monitor product expiry dates and ensure rotation of stock.
• Support in receiving and unpacking deliveries.
• Work closely with all other departments to ensure efficient store operations.
• Uphold high standards of customer service at all times.
• Handle customer queries promptly and professionally.
• Keep up to date with promotions.

Skills

Customer service

Teamwork

Communication

Shift work

Promotions awareness

Education

Maths 50% and English 50% (desirable)

Job description

Are you passionate about customer service and interested in an exciting opportunity?!Unicare is looking for a Sales Assistant to join the Front shop Team. This role will be based in the 24hr Pharmacy in SchuinVilla, Gqeberha (Port Elizabeth).

Purpose:

To offer exceptional service to all customers by providing knowledgeable service in order to maximise sales and build customer loyalty.

Job Objectives:

• Assist customers on the shop floor with product queries and directions
• Restock shelves and maintain clean, orderly displays
• Monitor product expiry dates and ensure rotation of stock
• Support in receiving and unpacking deliveries
• Work closely with all other departments to ensure efficient store operations
• Uphold high standards of customer service at all times
• Handle customer queries promptly and professionally
• Keep up to date with promotions

Minimum Educational Requirements:

Education:

• Desirable: Maths 50% and English 50%

Experience:

• Previous retail, sales or customer service experience in a customer facing role within a retail/FMCG store operations environment (essential)

Job related knowledge and skills:

• Retail/FMCG background
• Knowledge of customer service excellence
• Strong customer orientation
• Following instructions and procedures
• Delivering Results and Meeting Customer Expectations
• Working with people
• Coping with Pressures and Setbacks

Ps. This role is expected to work shifts between 7am and 11pm daily, as per a roster.

May be required to work throughout the night.