Sales Administrator

Mobelli Furniture + Living; Wes-Kaap; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Mobelli Furniture + Living is seeking a detail-driven Showroom Sales Administrator for our Sea Point showroom. You will support the sales team with quotes, orders, deliveries, follow-ups, CRM updates, and showroom pricing, while delivering a premium customer experience.

We value discipline, initiative, and reliability. You will help keep the showroom organized and professional, ensuring accurate pricing and smooth sales flow in a fast-paced environment.

Qualifications

• Detail-driven showroom sales administrator with a passion for customer service.
• Strong discipline and initiative to support a premium customer experience.
• Loyalty and reliability in a fast-paced showroom environment.

Responsibilities

• Assist with quotes, orders, deliveries, and general admin to ensure the sales process runs smoothly.
• Load, update and follow up on leads in the CRM system and keep pricing updated in showroom.
• Manage inbound customer interactions, walk-ins and provide professional support throughout the journey.
• Keep showroom neat, presented, and priced accurately.
• Assist with stock checks and pricing updates using Excel and Word.
• Coordinate deliveries and communicate clearly with customers.
• Maintain admin processes and support sales consultants to create a professional showroom experience.

Skills

Detail orientation

Discipline

Initiative

Loyalty

Customer service

Tools

Excel

Word

Job description

The Role’s Mission

Full-Time: Sea Point

People who take ownership, stay organised, support the team, and raise the standard around them.

We are looking for a detail-driven Showroom Sales Administrator with strong discipline, initiative, loyalty, and a genuine passion for customer service.

This role is ideal for someone who thrives in a fast-paced showroom environment, enjoys supporting sales teams, and understands that excellent admin plays a major role in delivering a premium customer experience.

Our hiring process is intentionally demanding. You will complete assessments and interviews designed to test how you think, work, organise, and take ownership.

This role is not for everyone. But if you are reliable, organised, customer-focused, and committed to excellence, we would love to meet you.

At Mobelli, we hire A players.

People who take ownership, stay organised, support the team, and raise the standard around them.

We are looking for a detail-driven Showroom Sales Administrator with strong discipline, initiative, loyalty, and a genuine passion for customer service.

This role is ideal for someone who thrives in a fast-paced showroom environment, enjoys supporting sales teams, and understands that excellent admin plays a major role in delivering a premium customer experience.

Our hiring process is intentionally demanding. You will complete assessments and interviews designed to test how you think, work, organise, and take ownership.

This role is not for everyone. But if you are reliable, organised, customer-focused, and committed to excellence, we would love to meet you.

The Role’s Mission

The Showroom Sales Administrator will support the sales team by ensuring quotes, orders, deliveries, follow-ups, CRM updates, showroom pricing, and customer communication are handled accurately and efficiently.

Success in this role means keeping the showroom organised, helping sales flow smoothly, supporting customers professionally, and contributing to a customer experience that builds long-term loyalty with Mobelli.

Key Areas of Accountability

Sales Administration

Assist the sales team with quotes, orders, deliveries, fail-ups, and general admin to ensure the sales process runs smoothly.

CRM & Lead Management

Load, update, qualify, and follow up on leads in the CRM system, ensuring opportunities are moved to won or lost status accurately.

Customer Communication

Manage incoming sales calls, assist walk-in customers when required, and provide professional support throughout the customer journey.

Showroom Organisation

Ensure the showroom is neat, organised, well presented, and updated with correct pricing.

Stock & Pricing Support

Assist with in-store stock taking and update showroom pricing using Excel and Word.

Delivery Coordination

Support the smooth facilitation of customer order deliveries and ensure communication is clear and timely.

Workflow & Team Support

• Maintain admin processes, support sales consultants, relieve reception when needed, and help create a professional showroom experience.