Safety & Security Manager

Radisson Hotel Group; Cape Town; On-site; ZAR 720,000 - 960,000; Full time

Benefits offered by this job

Stay discounts

Friends & Family discount

Food & beverage discounts

Job summary

Radisson Collection Hotel Waterfront, Cape Town, is seeking a Safety & Security Manager to lead the department, safeguard guests and staff, and oversee maintenance routines. The role requires hands-on leadership, proactive risk management, and collaboration with stakeholders to uphold top-tier security standards.

The position emphasizes guest safety, cost-conscious operations, and adherence to safety regulations within a luxury hospitality setting at the Cape Town waterfront property.

Qualifications

• Proven experience in safety & security with problem-solving capabilities.
• Excellent managerial skills with a hands-on approach and lead-by-example.
• Commitment to exceptional guest service in hospitality.
• Ability to develop creative solutions and provide sound recommendations.
• Personal integrity and capacity to work in a high-excellence environment.

Responsibilities

• Supports the safe and secure operation of the department to the highest levels.
• Delivers prompt, positive responses to guest inquiries and safety concerns.
• Implements and achieves safety and security objectives and hotel targets.
• Oversees maintenance teams and fosters growth, development and performance.
• Manages departmental budget, costs, inventory, productivity and performance.
• Builds and maintains relationships with key stakeholders.
• Executes planned preventative maintenance addressing maintenance, environment and conservation matters.
• Ensures compliance with legislation and best practices for audits.

Skills

Safety & security experience

Managerial leadership

Guest service orientation

Creative problem-solving

Integrity & ethics

Job description

We are currently seeking a Safety & Security Manager to join our vibrant team at Radisson Collection Hotel Waterfront, Cape Town. At RHG, we are in search of individuals who go beyond the resume - those with character, skills, talents, and a passion for creating memorable experiences. We value mindset as pivotal: anticipating guest needs, supporting your department, and consistently delivering memorable experiences.

We are dedicated to nurturing and growing talent, offering pathways for advancement, and fostering a culture of continuous learning.

Skills and Experience

As a Safety & Security Manager, you bring a heightened sense of vigilance, a commitment to maintaining a secure environment, and a passion for ensuring the safety of our guests and staff to our dedicated Safety & Security Team. Your role is crucial in upholding the highest standards of security and safeguarding the well-being of everyone within our hotel premises.

• Supports the smooth running of the safety & security department, where all aspects of safety & security are maintained to the highest levels.
• Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries.
• Delivers on plans and objectives where safety & security initiatives & hotel targets are achieved.
• Manages the maintenance team fostering a culture of growth, development and performance within the department.
• Responsible for the departmental budget, ensuring that costs and inventory are controlled, that productivity and performance levels are attained.
• Builds and maintains effective working relationships with all key stakeholders.
• Delivers an effective planned preventative maintenance programme addressing maintenance, environmental and conservation matters.
• Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required.

Qualifications

• Proven experience in safety & security with excellent problem-solving capabilities.
• Excellent managerial skills with a hands-on approach and lead-by-example work style.
• Commitment to exceptional guest service with a passion for the hospitality industry.
• Ability to find creative solutions, offering advice and recommendations.
• Personal integrity, with the ability to work in an environment that demands excellence, time and energy

Additional Information

Why Join Radisson Hotel Group?

Live the Magic of Hospitality - Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can! spirit shine as you bring hospitality to life.

Build a Great Career - No matter your background or experience, we invest in your growth, learning, and career development - helping you reach your full potential.

Experience the Team Spirit - Join a workplace that’s inclusive, fun, and meaningful. We celebrate diversity, support one another and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives.

Lead with Your Ambition - Your ideas, passion and drive matter! We empower you to make a difference - in hospitality, your community and beyond.

Enjoy Global & Local Perks - No matter where you're located, you'll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you'll have access to local perks and rewards tailored to your country, making your experience even more rewarding!

Enjoy benefits such as

• up to 53% off your stay as a Team Member at over 1,500 Radisson Hotels worldwide
• Guaranteed minimum of 30% off for your Friends & Family
• Exclusive Discounts on Breakfast, Food & Beverage, Spa and more

Join us in shaping the future of hospitality! If you're ready to bring your talent, energy, and passion, we'd love to hear from you.

We welcome applicants from all backgrounds, abilities, and experiences.