Receptionist

Radisson Hotel Group; Cape Town; On-site; ZAR 134,000 - 201,000; Full time

Job summary

Radisson Hotel Group is seeking a Receptionist for the Radisson Collection Hotel, Waterfront Cape Town to deliver outstanding guest experiences from check-in to check-out and beyond. You will be the first point of contact, ensuring a warm welcome, professional service, and seamless front office operations to maximise guest satisfaction.

A flexible, positive attitude and team spirit are essential. Join a vibrant team and enjoy opportunities for growth as you embody the Yes I Can spirit and help

Qualifications

• Flexibility and a positive, Yes I Can attitude.
• Creative problem-solver with a proactive mindset.
• Passionate about creating extraordinary service for guests.
• Ability to work as part of a team to ensure guest satisfaction.
• Enjoys having fun at work; previous receptionist experience is a plus.

Responsibilities

• Be the guests' superhero, delivering the guest journey to the highest level.
• Exude patience and empathy, hosting the front desk with a welcoming presence.
• Work proactively to ensure guest satisfaction and smooth front office operations.

Skills

Flexibility & Yes I Can attitude

Creative problem-solver

Guest-service orientation

Team player

Fun-loving

Experience in similar role (beneficial

Job description

• Hotel Name: Radisson Collection Hotel Waterfront

Company Description

Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,460 hotels in operation and under development in 95+ countries. The Group's overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.
People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.

Job Description

Are you ready to elevate the guest experience from check-in to check-out and everything in-between? Say Yes I Can! and be a part of our dynamic world of Moment Makers.

We are currently seeking a Receptionist to join our vibrant team at Radisson Collection Hotel, Waterfront Cape Town.At Radisson Collection Hotel, Waterfront, we are in search of individuals who go beyond the resume - those with character, skills, talents, and a passion for creating memorable experiences.

As a Receptionist you bring an unmatched level of dedication, a focus on delivering exceptional service, and a genuine passion for creating positive guest experiences to our dynamic Front Office Team.

Our Receptionists love the hustle and bustle of life! It's not just about check-in and check-out. It's about everything in-between

• You will be our guests' superhero ensuring all aspects of the guest journey and experience are delivered to the highest level
• You will exude patience, empathy and have the personality to host the show
• As an integral part of the team, you will work proactively to ensure guest satisfaction and the smooth running of the front office department

Qualifications

• Flexibility and a positive, Yes I Can! Attitude
• Is a creative problem-solver
• Passionate about creating extraordinary service
• Ability to work as part of a team to ensure guest satisfaction
• Likes having fun at work
• Experience in a similar position is beneficial but not essential

Additional Information

Why Join Radisson Hotel Group?

Live the Magic of Hospitality - Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can! spirit shine as you bring hospitality to life.

Build a Great Career - No matter your background or experience, we invest in your growth, learning, and career development - helping you reach your full potential.

Experience the Team Spirit - Join a workplace that is inclusive, fun, and meaningful. We celebrate diversity, support one another and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives.

Lead with Your Ambition - Your ideas, passion and drive matter! We empower you to make a difference - in hospitality, your community and beyond.

Enjoy Global & Local Perks - No matter where you're located, you'll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you'll have access to local perks and rewards tailored to your country, making your experience even more rewarding!

Join us in shaping the future of hospitality! If you're ready to bring your talent, energy, and passion, we'd love to hear from you.

We welcome applicants from all backgrounds, abilities, and experiences - South African Nationals Only.If you need any adjustments during the application process, please let us know.