SA Fulfillment & Operations Leader

Amazon; Johannesburg; On-site; ZAR 900,000 - 1,400,000; Full time

Job summary

Amazon Commercial Services (South Africa) (Pty) Ltd is seeking an Operations Manager to lead a hybrid team across its South Africa fulfillment operations. You will drive productivity through forecasting, staffing, and cross-functional collaboration while upholding safety and quality standards.

You will collaborate with Safety, Engineering, Loss Prevention, QA, and HR to meet operational goals and mentor team members to grow within the business.

Qualifications

• 3+ years of program management, logistics, operations, supply chain, transportation, or related field experience
• 3+ years of people management experience
• Experience with performance metrics, process improvement and Lean techniques
• Knowledge of Excel skills to refine data and prepare business reports

Responsibilities

• Mentor and develop both salaried and hourly team members.
• Lead site and regional projects to implement solutions that drive business objectives.
• Build productivity plans by analyzing forecasts and staffing requirements.
• Manage safety, quality, productivity, and on-time delivery by monitoring metrics and taking corrective action.
• Partner with Safety, Engineering, Loss Prevention, Quality Assurance, and HR to meet operational goals.

Skills

People management

Data analysis

Excel

Project coordination

Tools

Lean

Six Sigma

Job description

Amazon Commercial Services (South Africa) (Pty) Ltd is seeking an Operations Manager to lead a hybrid team across its South Africa fulfillment operations. You will drive productivity through forecasting, staffing, and cross-functional collaboration while upholding safety and quality standards.

You will collaborate with Safety, Engineering, Loss Prevention, QA, and HR to meet operational goals and mentor team members to grow within the business.