Room Attendant (X3 Posts)

EdUpStairs; Polokwane; On-site; ZAR 144,000 - 170,000; Full time

Job summary

EdUpStairs in Polokwane, Limpopo, is seeking a diligent Housekeeper to maintain guest rooms and public areas to the highest hospitality standards. You will handle cleaning, linen management, waste disposal, and stock records.

The ideal candidate has an NQF 3 qualification or equivalent, is physically fit, reliable, and able to work flexible hours including weekends and holidays.

Qualifications

• Must possess an NQF 3 qualification or equivalent; housekeeping certificate is an added advantage.
• Physically fit and able to lift, carry and move items as required.
• No criminal record and strong personal integrity.
• Excellent communication and guest-relations skills are essential.
• Flexibility to work weekends and holidays and to manage time effectively.
• Knowledge of cleaning products and equipment is required.

Responsibilities

• Clean guest rooms thoroughly and prepare them with fresh linen.
• Clean kitchen areas, crockery, and cutlery as needed.
• Housekeeping services including washing, ironing, packing and storing linen.
• Maintain stock records and amenities and ensure areas are clean.
• Ensure public areas are clean and ready for guest use at all times.
• Adhere to hospitality standards and safety procedures.

Skills

Independent worker

Under pressure

Excellent communication

Guest relations

Guest interaction

Flexibility

Time management

Self-motivation

Team player

Problem solving

Integrity

Professionalism

Service orientation

Decision making

Conflict management

Adaptability

Physical fitness

Stamina

Positive attitude

Organisation skills

Education

NQF 3 qualification (Grade 8 / ABET / AET certificate) or equivalent as recognized by SAQA

Job description

Salary: R144 024 - R169 656.per annum (Level 02)

Requirements

• An NQF 3 qualification (Grade 8 / ABET / AET certificate) or equivalent as recognized by SAQA.
• A housekeeping certificate will be an added advantage. Physically fit.
• No criminal record.
• Skills And Knowledge: Ability to work independently and under sustained pressure.
• Excellent communication and customer relations services skills.
• Ability to interact with guests and address their needs according to job resources.
• Flexibility in working hours, including weekends and holidays.
• Room attendants need to manage the time effectively.
• Ability to complete tasks efficiently and prioritize workload.
• Must have knowledge of cleaning products and equipment.
• Ability to execute instruction.
• Ability to work effectively as a part of a team.
• Ability to adjust to different situations, such as managing unexpected requests or dealing with difficult
• guest.
• Be physical fit to perform tasks like lifting, carrying, and moving heavy items.
• Work under extreme weather conditions (cold and hot).
• Be cheerful, outlook, initiative-taking, attitude to contribute to a more enjoyable and efficient
• work environment.
• People skills. Ability to organise.
• Integrity.
• Professionalism.
• Service Orientation.
• Decision-making ability.
• Delivering results and meeting
• standards and expectations.
• Ability to manage Conflict.
• Be self-motivations.
• Innovation.

Duties

• Cleaning tourism facilities, ensuring that guests rooms are thoroughly cleaned, empty waste bins, rooms are properly prepared with clean linen.
• Clean kitchen, crockery, and cutlery.
• Housekeeping services- remove, wash, iron, pack, and store linen properly.
• Guest suppliers are provided and regularly cleaned.
• Cleaning public areas- all tourists' facilities and surroundings are always clean and ready for use by guests.
• Always adhere to hospitality standards.
• Ensure records of stock and amenities.