Revenue Management & Credit Control Specialist

Profile Personnel; East London; On-site; ZAR 300,000 - 450,000; Full time

Job summary

Profile Personnel is hiring a Revenue Management Controller in East London, South Africa. The ideal candidate will enhance our credit management operations, ensuring timely payments and effective client communication.

You will be responsible for developing a robust credit control system, monitoring debts, and collaborating with various teams. A strong understanding of accounting principles and 1-2 years of relevant experience is preferred. Join us to contribute to a dynamic property company focused on ethics and customer service.

Qualifications

• 1-2 years of experience in a similar role.
• Detail-oriented and able to multitask in a fast-paced environment.

Responsibilities

• Develop and monitor a credit control system.
• Create procedures ensuring timely payments.
• Establish policies for customer service best practices.
• Monitor debtor balances to ensure a reduction in debtors DSO.

Skills

Understanding of accounting principles and procedures

Proficient in Microsoft Excel

Excellent data entry skills

Detail-oriented

Strong communication skills

Ability to multitask

Education

High school diploma or equivalent; associate's or bachelor's degree in accounting preferred

Tools

Accounting software

Job description

Well-established company specialises in the development leasing and management of commercial and industrial real estate

Joining their team means seizing an opportunity to work in a dynamic, industry leading property company in South Africa, where ethics, customer service and teamwork are the foundations of our success

POSITION OVERVIEW

As a Revenue Management Controller, you need to have good credit management, your duties include conducting credit checks on new customers, resolving problems in relation to invoice payments, and reconciling complex month-end accounts

RESPONSIBILITIES

• Develop and monitor a credit control system in collaboration with sales and marketing, finance, and executive team members
• Creating procedures and policies that ensure timely payments while maintaining a high level of customer retention
• Establish policies that follow customer service best practices while ensuring customers submit payments on time
• Reconciling complex accounts that have been escalated from the AR team
• Monitoring debtor balances to ensure a reduction in debtors DSO
• Liaising with customers, as well as internal personnel including the sales team
• Maintain loan records, conduct regular analysis of the credit-control system, and implement changes as needed to reduce bad debts
• Follow up on overdue invoices and payments and escalate as necessary
• Look for ways to improve debt collection processes
• Reply promptly to client questions and concerns received by voicemail or via written communication
• Process irreconcilable debts/prepare debt write-offs, as in the case of bankruptcy, to be written off and archived
• Establish and maintain regular communications with clients to facilitate periodic payments
• Develop and maintain the groups customer onboarding and data management process and systems

REQUIREMENTS:

• High school diploma or equivalent; associate's or bachelor's degree in accounting or related field preferred
• 1-2 years of experience in a similar role

SKILLS

• Strong understanding of accounting principles and procedures
• Proficient in Microsoft Excel and other accounting software
• Excellent data entry skills with a high level of accuracy
• Detail-oriented and able to multitask in a fast-paced environment
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Willingness to learn and adapt to new processes and systems
• Knowledge of revenue management best practices is a plus

Should you wish to apply please submit your CV through for consideration.

Only shortlisted candidates will be contacted. Should you not receive a response within 14 days please consider your application unsuccessful. We will keep your CV on our database for any other relevant roles that may arise.