Revenue Controller - Property Administration

SKG Properties; East London; On-site; ZAR 600,000 - 900,000; Full time

Job summary

SKG Properties is seeking a Revenue Controller to oversee revenue management, tenant billing, credit control, and accounts receivable across a portfolio of commercial and mixed‑use properties. You will lead the Accounts Receivable team, ensure billing accuracy, optimise revenue, and maintain strong tenant relationships.

The role requires a solid understanding of property management finance, debt collections, and governance, with proven leadership capabilities to drive performance and cash flow.

Qualifications

• 3–5 years' experience in credit control, revenue management, accounts receivable or related finance roles.
• 3+ years' experience in supervisory or management role.
• Experience in commercial property management, real estate, or property administration.
• Proven ability to manage large debtor books and high-value tenant accounts.

Responsibilities

• Oversee revenue streams across the portfolio including rental income and recoveries.
• Lead the Accounts Receivable team and drive collections to meet targets.
• Ensure accuracy of tenant billing and compliance with leases and recovery schedules.
• Prepare executive reports on collections, arrears and debtor risk.
• Collaborate with Property Managers, Leasing, Finance, Legal and Exec Management to resolve account matters.

Skills

Leadership

People management

Analytical skills

Negotiation

Communication

Debt collection

Education

Bachelor's Degree / Diploma in Accounting or Finance or Property Studies

Tools

Sage 300

Property Management Systems

Advanced Microsoft Excel

Job description

Revenue Controller - Property Administration

About the job Revenue Controller - Property Administration

COMPANY OVERVIEW

SKG Properties specialises in the development, leasing and management of commercial and industrial real estate.

Joining us means seizing an opportunity to work in a dynamic, industry leading property company in South Africa, where ethics, customer service and teamwork are the foundation of our success.

ROLE OVERVIEW:

We are seeking a highly motivated and experienced Revenue Controller to oversee the revenue management, tenant billing, credit control, and accounts receivable functions across a portfolio of high-value commercial and mixed-use properties. The successful candidate will be responsible for ensuring the accuracy and integrity of revenue streams, maintaining strong tenant relationships, minimising debtor exposure, and leading the Accounts Receivable team and their Supervisors to achieve collection and cash flow targets.

This role requires a strong understanding of commercial property management, lease administration, tenant recoveries, revenue assurance, and debt collections, together with proven leadership capabilities.

RESPONSIBILITIES:

Revenue Management & Property Administration

• Oversee and manage all revenue streams across the property portfolio, including:
• Rental income
• Operating cost recoveries
• Utilities recoveries
• Parking income
• Other lease-related recoveries
• Ensure tenant billing is accurate and aligned to lease agreements, escalations, amendments, and recovery schedules.
• Review and approve monthly billing schedules prior to processing.
• Monitor lease commencement, escalation, renewal, and expiry dates to ensure revenue optimisation.
• Perform detailed lease reviews and resolve revenue discrepancies.
• Ensure compliance with lease agreements, company policies, and relevant legislation.

Accounts Receivable Management

• Develop, implement, and maintain effective credit control policies and procedures.
• Drive collections strategies that reduce debtor days and improve cash flow.
• Monitor debtor balances and collection performance across the portfolio.
• Review aged debtors and implement corrective actions where necessary.
• Manage escalated tenant account disputes and complex reconcilations.
• Approve payment arrangements within delegated authority limits.
• Monitor bad debt provisions and recommend write-offs where appropriate.
• Liaise with legal representatives on collection matters, evictions, liquidations, and debt recovery processes. Preparation of files for legal action.
• Prepare executive reports on collections, arrears, forecasted payments and debtor risk.

Leadership & Team Management

• Lead, mentor, and manage the Accounts Receivable Team and their Supervisors.
• Ensure workload is appropriately allocated and managed across the team.
• Drive a culture of accountability, customer service excellence, and continuous improvement.
• Support the onboarding, training, and development of Accounts Receivable staff.
• Maintain working relationships across departments.

Customer Relationship Management

• Establish and maintain professional relationships with all tenants. Special emphasis on high value tenants.
• Resolve tenant queries and escalated disputes promptly and professionally.
• Support tenant retention through proactive account management and service excellence.
• Work closely with Property Managers, Leasing Teams, Finance, Legal, and Executive Management to resolve account matters.

Process Improvement & Governance

• Continually assess and improve accounts receivable and collection processes.
• Drive automation and workflow enhancements where possible.
• Develop and maintain tenant onboarding, customer master data, and account management procedures.
• Ensure compliance with internal controls, audit requirements, and financial governance standards.

REQUIREMENTS:

• Bachelor's Degree, Diploma and / or work experience in:
• Accounting
• Finance
• Property Studies
• Business Management
• Or a related field
• Minimum 3-5 years' experience in credit control, revenue management, accounts receivable, finance or commercial property finance.
• Minimum 3 years' experience in a supervisory or management role.
• Experience within commercial property management, real estate, or property administration environments is highly advantageous.
• Proven experience managing large debtor books and high-value commercial tenant accounts.

SKILLS:

• Commercial lease administration.
• Property management accounting principles.
• Credit risk assessment and debt recovery.
• Revenue recognition principles.
• Municipal recoveries and operating cost recoveries.

Technical Skills

• Advanced Microsoft Excel.
• Property Management Systems
• Sage 300 or equivalent financial systems.
• Financial reporting and data analysis.
• Accounts reconciliation and revenue assurance

Core Competencies

• Strong leadership and people management skills.
• Analytical and problem-solving abilities.
• Strong negotiation and conflict resolution skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Effective written and verbal communication skills.
• Results-driven with a focus on collections and revenue optimisation.
• High levels of integrity, accountability, and professionalism.