Returns & Inventory Administrator

Montego Pet Nutrition; Centurion; In loco; ZAR 180.000 - 260.000; Tempo pieno

Descrizione del lavoro

Montego Pet Nutrition in Centurion is seeking a meticulous Returns & Inventory Administrator to ensure every stock return and customer claim is accurately processed. Based at our Distribution Centre, you will work with the warehouse team and report to the Warehouse & Logistics Manager.

You will debrief with supervisors to confirm RMAs, create Returns Orders, perform stock counts, investigate variances, and manage transfers.

Competenze

• Experience with stock returns, RMAs and inventory reconciliation.
• Ability to perform cycle counts and monthly stock tallies.
• Understanding of OHS and food safety standards.

Mansioni

• Returns Administration: debrief with Warehouse Supervisors to confirm RMAs, PO signatures, and documentation; create Returns Orders; allocate stock.
• Stock Management: compare damaged stock quantities to system; investigate variances; assist with monthly stock counts.
• Stock Transfers: sort returns for rework; scan stock to dispatch; complete Transfer Orders and confirm receipt; investigate variances.
• Health & Safety and General Administration: adhere to OHS and FSSC 22000; identify hazards; assist with admin tasks; spot improvements.

Conoscenze

Attention to detail

Stock reconciliation

Inventory management

ERP familiarity

Descrizione del lavoro

If a missing signature on a trip sheet bothers you, a mismatched batch number feels personal, and a stock variance is simply a mystery waiting to be solved, you may have just found your next move.

The Role (or your chance to bring order to the returns pile)

As our Returns & Inventory Administrator, you’ll make sure every stock return and customer claim is accurately accounted for and processed on time. From matching RMAs and batch numbers to counting stock and shipping transfer orders, you’ll keep our stock records honest – not by luck, but by sheer attention to detail.
Based at our Distribution Centre in Centurion, you’ll work hand in hand with the warehouse team and report to the Warehouse & Logistics Manager.

What you’ll be doing (besides making the numbers add up)

Returns Administration

• Debrief with the Warehouse Supervisor(s) to confirm that all RMAs were collected, POs signed according to the trip sheet, and all documentation is accounted for and matches – with a particularly keen eye on batch numbers
• Compare returned stock to its paperwork, create Returns Orders on the system, and allocate stock to the right location
• Complete journal entries for stock not returned by customers (for example, stock no longer fit for pet consumption)
• File and track delivery documents so nothing goes walkabout
• Investigate the root causes of claims, then identify and implement solutions to reduce them
• Lend a hand with general office support and administrative duties

Stock Management

• Compare damaged stock quantities on the system to what’s physically on the shelf, and investigate any variances
• Complete cycle counts according to schedule and assist with monthly stock counts across all locations

Stock Transfers

• Sort returns for rework where relevant
• Scan stock to the dispatch area and verify that the system tells the same story
• Complete Transfer Orders and have stock ready to load when the truck arrives
• Dispatch the load and ship the Transfer Order
• Confirm receipt at the other end and investigate any variances

Health & Safety and General Administration

• Adhere to Occupational Health and Safety (OHS) and Food Safety Standards (FSSC 22000) – pets deserve nothing less
• Identify and report health and safety hazards
• Uphold personal hygiene standards
• Assist with other administrative tasks as needed, such as printing, compiling trip sheets and reporting
• Spot improvement opportunities and work with management to bring them to life