Retail Team Leader

Absolute Pets; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading pet retailer in Cape Town is seeking a passionate Team Leader to oversee store operations. Responsibilities include achieving sales targets, managing staff, ensuring top-tier customer service, and maintaining stock levels. Ideal candidates will excel in visual merchandising and exhibit leadership qualities. If you’re ready to join a dynamic team that values growth and development, we encourage you to apply.

Responsibilities

• Achieve store sales and GP targets.
• Manage visual presentation to reflect World Class standards.
• Show what World Class service looks like and help others provide it.
• Ensure the store is fully stocked and orders are placed accordingly.
• Execute all admin duties fully and efficiently.
• Limit stock loss and shrinkage to below target levels.
• Oversee and be responsible for all admin functions.
• Manage all staff so that they perform as expected.
• Lead by example and have expert knowledge on all products.
• Develop self and team using Individual Development Plans.
• Act in accordance with company culture and values.

Job description

Overview

Specialising in premium pet foods and accessories, Absolute Pets is the leading pet retailer in South Africa with over stores across the country. Our team is looking for a passionate and driven Team Leader to join the Absolute Pets family at one of our growing stores in Hout Bay.

Responsibilities

• Sales: Achieve store sales and GP targets.
• Visual merchandising: Manage visual presentation to reflect World Class standards.
• Service: Show what World Class service looks like and help others provide World Class service.
• Stock: Ensure the store is fully stocked and orders are placed accordingly.
• Admin duties: Execute all admin duties fully and efficiently.
• Loss prevention: Limit stock loss and shrinkage to below target levels.
• Admin management: Oversee and be responsible for all admin functions.
• Staff management: Manage all staff so that they perform as expected.
• Brand ambassador: Lead by example and have expert knowledge on all products, imparting knowledge to staff.
• Development: Develop self and team by pursuing own development and growth using Individual Development Plans (IDP).
• Culture and values: Act in accordance with Absolute Pets culture and values.