Retail Store Supervisor: Lead Sales & Team Mastery

Mr-Price-Group; Gauteng; On-site; ZAR 167,000 - 234,000; Full time

Job summary

Mr Price Group Limited in Gauteng, South Africa seeks a store supervisor to support daily operations, drive sales, and maintain customer service standards. You will lead a team, coach staff, manage stock, and ensure compliance with policies while delivering performance against store KPIs.

You will oversee stockroom upkeep, execute merchandising plans, and support management in achieving targets and excellent customer experiences for our customers in a fast-paced retail environment.

Qualifications

• 1-2 years' experience in retail.
• Experience in a supervisory role.
• Retail trade knowledge.

Responsibilities

• Drive sales through customer experience processes to meet service standards and sales targets.
• Provide coaching and mentoring to store associates to upskill the team.
• Ensure stock is received, merchandised and replenished on the floor.
• Monitor stock levels and conduct stock takes to mitigate loss.
• Oversee stockroom maintenance and store compliance checks.

Skills

Team management

Coaching

Stock management

Customer service

Sales targets

Policy compliance

Education

Grade 12

Tools

POS system

Job description

Mr Price Group Limited in Gauteng, South Africa seeks a store supervisor to support daily operations, drive sales, and maintain customer service standards. You will lead a team, coach staff, manage stock, and ensure compliance with policies while delivering performance against store KPIs.

You will oversee stockroom upkeep, execute merchandising plans, and support management in achieving targets and excellent customer experiences for our customers in a fast-paced retail environment.