Store Manager: Lead Sales Growth & Customer Experience

Mr Price Group; Acornhoek; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Mr Price Group in South Africa is seeking a Store Manager to lead daily operations, drive store targets, and uphold customer service standards.

You will manage stock, merchandising, and drive sales and profitability while ensuring compliance and coaching a dedicated team. Innovation and brand stewardship are essential in this role.

Required are Grade 12 and 3–5 years of retail store management experience, with budgeting knowledge and an understanding of retail trade, brand, customer and product.

Qualifications

• Grade 12 qualification required.
• 3–5 years in retail store management.
• Knowledge of sales & service management.
• Budgeting knowledge required.
• Understanding of retail trade, brand, customer & product.

Responsibilities

• Lead daily store operations to meet targets and customer service standards.
• Manage stock receiving, unpacking, replenishment and stockroom housekeeping.
• Analyse sales and profitability reports, drive action plans to increase sales.
• Ensure compliance with policies and procedures.
• Oversee customer experience processes and visual standards.
• Lead and develop store team; drive KPIs and succession planning.
• Implement innovation initiatives from Head Office to delight customers.

Skills

Sales & service management

Budgeting

Brand & customer understanding

Retail operations

Education

Grade 12

Job description

Mr Price Group in South Africa is seeking a Store Manager to lead daily operations, drive store targets, and uphold customer service standards.

You will manage stock, merchandising, and drive sales and profitability while ensuring compliance and coaching a dedicated team. Innovation and brand stewardship are essential in this role.

Required are Grade 12 and 3–5 years of retail store management experience, with budgeting knowledge and an understanding of retail trade, brand, customer and product.