Retail Store Manager: Drive Sales & Lead Customer Excellence

West Coast Personnel; eMalahleni; Presencial; ZAR 300.000 - 420.000; Tempo integral

Resumo da vaga

West Coast Personnel in South Africa seeks a Store Manager to oversee daily operations, drive sales, and ensure customer service aligns with company standards.

The role requires Matric and a Diploma, with 5+ years in Retail Sales/Marketing and at least 3 years in a supervisory role. Automotive parts experience preferred. You will manage stock, budgets, and staff while delivering strong profitability.

Qualificações

• Matric / Grade 12 is essential.
• Diploma in Business Admin, Sales, or Marketing required.
• Minimum 5 years in Retail Sales/Marketing and 3 years in a supervisory role.

Responsabilidades

• Drive store performance to achieve sales and profitability targets.
• Execute operational and sales strategies to improve results.
• Manage stock, merchandising, and inventory control.
• Monitor financial performance and identify growth opportunities.
• Lead, coach, and manage team performance.
• Ensure excellent customer service and handle escalations.
• Maintain compliance with company policies and HSE standards.
• Manage store operations, staffing, and daily activities.
• Control costs and manage budgets effectively.
• Build and maintain strong customer and stakeholder relationships.
• Identify risks and ensure proper controls are in place.

Conhecimentos

Sales leadership

Customer service

Team management

Communication

Formação

Matric / Grade 12

Diploma in Business Administration, Sales, or Marketing

Ferramentas

MS Office

ERP

SAP

Descrição da vaga

West Coast Personnel in South Africa seeks a Store Manager to oversee daily operations, drive sales, and ensure customer service aligns with company standards.

The role requires Matric and a Diploma, with 5+ years in Retail Sales/Marketing and at least 3 years in a supervisory role. Automotive parts experience preferred. You will manage stock, budgets, and staff while delivering strong profitability.