Retail Shift Leader: Drive Sales & Customer Experience

Cape Union Mart Group; Durbanville; On-site; ZAR 120,000 - 180,000; Full time

Job summary

Cape Union Mart Group is seeking a retail associate in Durbanville to exceed customer expectations and drive sales. The role emphasizes stock control, visual merchandising, and maintaining a clean, inspiring store environment.

The ideal candidate will have 6 months of retail experience, Matric, and strong communication skills, with familiarity in clothing trends and outdoor lifestyle products.

Qualifications

• 6 months of retail experience.
• Matric or Equivalent.
• Clear Criminal record.
• Microsoft – Computer Proficiency.
• Ability to communicate effectively.
• Knowledge of current clothing trends/outdoor lifestyle.

Responsibilities

• Exceed customer expectations by practicing customer selling techniques.
• Adhere to stock loss controls in store.
• Ensure individual targets are met consistently.
• Ability to maximise and drive sales by identifying opportunities to increase turnover.
• Maintain housekeeping, uphold our visual merchandising standards in order to optimise sales.
• Create an inspiring environment.

Skills

Customer service

Sales techniques

Communication skills

Cash handling

Visual merchandising basics

Education

Matric or Equivalent

Tools

Microsoft Office

Job description

Cape Union Mart Group is seeking a retail associate in Durbanville to exceed customer expectations and drive sales. The role emphasizes stock control, visual merchandising, and maintaining a clean, inspiring store environment.

The ideal candidate will have 6 months of retail experience, Matric, and strong communication skills, with familiarity in clothing trends and outdoor lifestyle products.