Shift Leader - Cape Union Mart - Tygervalley

Cape Union Mart Group; Durbanville; On-site; ZAR 120,000 - 180,000; Full time

Job summary

Cape Union Mart Group is seeking a retail associate in Durbanville to exceed customer expectations and drive sales. The role emphasizes stock control, visual merchandising, and maintaining a clean, inspiring store environment.

The ideal candidate will have 6 months of retail experience, Matric, and strong communication skills, with familiarity in clothing trends and outdoor lifestyle products.

Qualifications

• 6 months of retail experience.
• Matric or Equivalent.
• Clear Criminal record.
• Microsoft – Computer Proficiency.
• Ability to communicate effectively.
• Knowledge of current clothing trends/outdoor lifestyle.

Responsibilities

• Exceed customer expectations by practicing customer selling techniques.
• Adhere to stock loss controls in store.
• Ensure individual targets are met consistently.
• Ability to maximise and drive sales by identifying opportunities to increase turnover.
• Maintain housekeeping, uphold our visual merchandising standards in order to optimise sales.
• Create an inspiring environment.

Skills

Customer service

Sales techniques

Communication skills

Cash handling

Visual merchandising basics

Education

Matric or Equivalent

Tools

Microsoft Office

Job description

Duties and Responsibilities:

• Exceed customer expectations by practicing customer selling techniques.
• Adhere to stock loss controls in store.
• Ensure individual targets are met consistently.
• Ability to maximise and drive sales by identifying opportunities to increase turnover.
• Maintain housekeeping, uphold our visual merchandising standards in order to optimise sales.
• Create an inspiring environment.

Behavioural Requirements:

• Honesty in dealing with cash and finances.
• Building & maintaining relationships
• Innovation & change management
• Thinking adaptability
• Taking ownership

Minimum Requirement.

• 6 months of retail experience
• Matric or Equivalent
• Clear Criminal record
• Microsoft – Computer Proficiency
• Ability to communicate effectively.
• Knowledge of current clothing trends/outdoor lifestyle (depending on the brand applying for)