Retail Sales Specialist - Upsell & Customer Focus

Infinity Brands Pty Ltd.; Rustenburg; On-site; ZAR 120,000 - 180,000; Full time

Job summary

Infinity Brands Pty Ltd. in Rustenburg is seeking an enthusiastic Retail Sales candidate to join our in-store team. You will deliver outstanding customer service, assist shoppers, promote products, and process transactions accurately to ensure a positive shopping experience.

The role requires 1–3 years in retail, strong communication, numeracy and basic computer/ POS skills. Previous exposure to electrical, hardware, or retail environments is a plus, with a proactive, sales-driven approach and a

Qualifications

• Grade 12 (NQF 4) or equivalent.
• 1–3 years' experience in retail sales or customer service.
• Experience in electrical, hardware, or retail industry advantageous.
• Strong communication and interpersonal skills.
• Customer-focused with a passion for sales.
• Computer literacy and experience using POS systems.
• Good numerical and problem-solving skills.

Responsibilities

• Greet and assist customers in a professional and friendly manner.
• Understand customer needs and recommend suitable products.
• Achieve individual sales targets and contribute to store performance.
• Promote store specials, promotions, and new products.
• Upsell and cross-sell products where appropriate.
• Handle customer queries, complaints, returns, and exchanges.
• Maintain merchandising standards and replenish stock on shelves.
• Assist with stock receiving and stock counts.
• Process cash, card, and account payments accurately.
• Perform daily cash-ups when required.
• Ensure compliance with company policies and procedures.

Skills

Customer service

Sales

Communication

POS systems

Numerical ability

Problem solving

Education

Grade 12 (NQF 4)

Tools

POS systems

Job description

Infinity Brands Pty Ltd. in Rustenburg is seeking an enthusiastic Retail Sales candidate to join our in-store team. You will deliver outstanding customer service, assist shoppers, promote products, and process transactions accurately to ensure a positive shopping experience.

The role requires 1–3 years in retail, strong communication, numeracy and basic computer/ POS skills. Previous exposure to electrical, hardware, or retail environments is a plus, with a proactive, sales-driven approach and a