Retail Sales & Customer Experience Specialist

Cash Crusaders; Potchefstroom; On-site; ZAR 120,000 - 150,000; Full time

Job summary

Cash Crusaders in Potchefstroom is seeking enthusiastic salespeople to serve customers on the retail floor with a friendly, helpful approach. You will greet customers, demonstrate products, and contribute toward store targets while upholding Cash Crusaders’ protocols.

You will also handle merchandising, stock management, security, and strive to maintain excellent customer relations as part of a customer-service driven culture across the store.

Responsibilities

• Ensure Excellent customer relations on the retail floor
• Product Knowledge and Trends
• Testing Products
• Merchandise standards
• Salespersons Certification
• Cash Crusaders Protocol
• Manage Retail floor – to effectively manage the retail floor to achieve business goals and sustain the profitability of the store
• Retail Merchandising
• Stock Management
• Security / Shrinkage
• Manage Service–Maintains exceptional customer service on the retail floor and lives by a customer service minded culture
• Ensure Customer Expectations are exceeded
• Mystery shopper
• Retail Excellence
• Grow Customer Base
• Teamwork, Leadership, Business acumen, Initiative, communication skills

Job description

Cash Crusaders in Potchefstroom is seeking enthusiastic salespeople to serve customers on the retail floor with a friendly, helpful approach. You will greet customers, demonstrate products, and contribute toward store targets while upholding Cash Crusaders’ protocols.

You will also handle merchandising, stock management, security, and strive to maintain excellent customer relations as part of a customer-service driven culture across the store.