Store Leader: Grow Talent & Customer Experience

Cash Crusaders; Cape Town; On-site; ZAR 260,000 - 320,000; Full time

Job summary

Cash Crusaders is seeking an Assistant Store Manager in Cape Town to lead a high-performance retail team. You will drive sales, promote add-ons and manage promotions while maintaining merchandising standards and customer service excellence.

You will oversee inventory controls, customer feedback, and staff development to ensure a positive, productive work environment. Retail hours include weekends and public holidays, with a focus on sustained growth and customer satisfaction.

Qualifications

• Proven retail management experience.
• Strong leadership and people management skills.
• Excellent communication and organisational skills.
• Target and results-oriented mindset.
• Passion for customer service and retail excellence.

Responsibilities

• Operational Management: Drive store performance to achieve and exceed sales targets and maximise revenue streams.
• Inventory Management: Oversee stock controls and align performance with stock availability and demand.
• Customer Service: Ensure exceptional customer experiences and act on feedback.
• People Management: Train, develop and motivate staff and promote internal growth.
• Administration & Compliance: Adhere to company policies and oversee daily admin duties such as cash-ups, safe checks and alarm checks.

Skills

Retail management

Leadership

Communication

Organisational skills

Customer service

Job description

Cash Crusaders is seeking an Assistant Store Manager in Cape Town to lead a high-performance retail team. You will drive sales, promote add-ons and manage promotions while maintaining merchandising standards and customer service excellence.

You will oversee inventory controls, customer feedback, and staff development to ensure a positive, productive work environment. Retail hours include weekends and public holidays, with a focus on sustained growth and customer satisfaction.