Retail Sales Associate (Luxury Goods)

Placements24; Rustenburg; On-site; ZAR 180,000 - 230,000; Full time

Benefits offered by this job

Employee discounts

Product training

Career progression

Job summary

Placements24 is seeking a Retail Sales Associate for a luxury retailer in Rustenburg, North West. You will be the face of the brand, delivering exceptional service and guiding discerning clients to premium products with a polished presentation.

You will greet customers, provide product information, process transactions, assist with stock and merchandising, and strive to exceed sales targets. Flexibility for weekends and holidays is required, and grooming must reflect luxury standards.

Qualifications

• Previous experience in retail sales or customer service, preferably luxury goods.
• Excellent communication and interpersonal skills.
• Impeccable grooming and a professional demeanor.

Responsibilities

• Greet customers warmly and professionally.
• Assist customers in finding products that meet their needs.
• Provide detailed product information and features.
• Build rapport to encourage repeat business.
• Process sales transactions accurately using the POS system.
• Maintain immaculate store presentation and merchandising.
• Handle inquiries and resolve issues promptly and courteously.
• Aim to achieve and exceed personal sales targets.
• Stay updated on product knowledge and trends.
• Assist with inventory, stocktakes, and merchandising.

Skills

Customer service

Interpersonal skills

Sales acumen

Teamwork

Education

High school diploma

Job description

About the Role

Our client, a prestigious retailer specializing in luxury goods, is seeking an enthusiastic and customer-focused Retail Sales Associate to join their team in Rustenburg, North West . This role is perfect for an individual who is passionate about high-end products, possesses excellent interpersonal skills, and thrives on providing exceptional service. You will be the face of the brand, engaging with discerning clientele, understanding their needs, and guiding them towards the perfect purchase. If you have a natural flair for sales and a commitment to excellence, this is an ideal opportunity to build a rewarding career in luxury retail.

Key Responsibilities

• Greet and welcome customers in a warm and professional manner.
• Assist customers in finding products that meet their needs and preferences.
• Provide detailed product information, including features, benefits, and craftsmanship.
• Build rapport and lasting relationships with customers to encourage repeat business.
• Process sales transactions accurately and efficiently using the point-of-sale system.
• Maintain an immaculate presentation of the store and merchandise.
• Handle customer inquiries and resolve any issues promptly and courteously.
• Achieve and exceed individual sales targets.
• Stay up-to-date with product knowledge and industry trends.
• Assist with inventory management, stocktakes, and visual merchandising.

Requirements

• Previous experience in a retail sales or customer service role is essential, preferably in luxury goods.
• Exceptional communication and interpersonal skills.
• A genuine passion for luxury products and a sophisticated presentation.
• Proven ability to build relationships and influence customers.
• Strong sales acumen and a results-driven approach.
• Ability to work effectively as part of a team.
• Flexibility to work varied shifts, including weekends and public holidays, within Rustenburg .
• High school diploma or equivalent; further education in sales or marketing is a plus.
• Impeccable grooming and a professional demeanor.
• Must be reliable and punctual for all scheduled shifts.

Benefits

This role comes with a competitive annual salary of ZAR , complemented by attractive commission and bonus structures. Our client offers extensive product training, opportunities for career advancement within the luxury retail sector, and generous employee discounts on their exclusive merchandise. You'll work in a beautifully designed store in Rustenburg , surrounded by exquisite products and a supportive, high-achieving team.