Retail Sales Associate - Canal Walk

adidas; Cape Town; Presencial; ZAR 90.000 - 140.000; Jornada completa

Descripción de la vacante

adidas in Cape Town is seeking a customer-focused retail associate to deliver outstanding service and drive sales. You will handle transactions, assist with product flow from stockroom to floor, and maintain store standards.

You will greet customers, help them find the right products, support merchandising and displays, and ensure security of assets in a fast-paced environment.

Formación

• Matric certificate and 2–4 years of retail experience.
• Excellent customer service and ability to meet sales goals.
• Strong selling and people skills.

Responsabilidades

• Ensures the highest level of adidas service to each customer.
• Completes regular sales transactions involving cash, credit, checks, etc.
• Assists with ticketing and checks paperwork against received items.
• Assists in product flow from stockroom to sales floor.
• Maintains security of assets and stock to prevent shrinkage.
• Develops merchandise displays as directed by store management.
• Masters the POS system and adheres to policy and procedure.
• Uses upselling techniques and communicates product details to customers.
• Greet customers and assist them in finding products; acts as greeter during peak times.
• Maintains general housekeeping standards.

Conocimientos

Excellent customer service

Meeting sales goals

Selling to customer needs

People skills

High energy levels

Educación

Matric certificate

Descripción del empleo

Purpose & Overall Relevance For The Organization

• Assist management in day-to-day store maintenance while providing excellent service and observing and maintaining all store policies and procedures.

Essential Duties And Responsibilities

• Ensures the highest level of adidas service is given to each customer.
• As needed, completes any regular sales transactions involving cash, credit, checks, etc.
• Involved indirectly with ticketing of products as well as checking paperwork against items received.
• Assists in product flow from stockroom to sales floor on a fill in basis.
• Ensure that Company assets and stock is always secured in order to alleviate shrinkage.
• Assists in the development of displays of merchandise or follow suggestions or schedules provided by the store management team.
• Attain proficiency with the point-of-sale system by acquiring system utilization skills. Ensure integrity is maintained through attention to policy and procedure.
• Uses selling techniques such as add on sales and describing technical information to customers to enhance salesmanship and reach store and position sales goals.
• Greets customers in the store and assists them in finding the right product. Occasionally, serves primarily as a Greeter at the front door during busy workdays.
• Maintaining general housekeeping standards
• Safekeeping of Company assets

Knowledge, Skills And Abilities

• Excellent customer service
• Meeting sales goals
• Selling to customer needs
• People skills
• High energy levels

Requisite Education And Experience

• Matric certificate
• 2 - 4 years of retail experience

adidas celebrates diversity, supports inclusiveness and encourages individual expression in our workplace. We do not tolerate the harassment or discrimination toward any of our applicants or employees. We are an equal opportunity employer.