Retail Sales Associate - Cavendish Square

adidas; Cape Town; On-site; ZAR 120,000 - 180,000; Full time

Job summary

adidas in Cape Town seeks a dynamic Retail Sales Associate to deliver outstanding customer service and drive sales. You will greet customers, assist with product selection, and maintain store standards, including floor replenishment and merchandise presentation.

The role requires cash handling, adherence to store policies, teamwork, and proactive loss prevention. You will develop product knowledge and contribute to a welcoming shopping environment for diverse customers.

Qualifications

• Matric certificate.
• 2-4 years of retail experience.
• Excellent customer service and selling to customer needs.

Responsibilities

• Ensures the highest level of adidas service is given to each customer.
• Completes sales transactions involving cash, credit, checks, etc.

Skills

Excellent customer service

Meeting sales goals

Selling to customer needs

People skills

High energy levels

Education

Matric certificate

Job description

Purpose & Overall Relevance For The Organization

• Assist management in day-to-day store maintenance while providing excellent service and observing and maintaining all store policies and procedures.

Essential Duties And Responsibilities

• Ensures the highest level of adidas service is given to each customer.
• As needed, completes any regular sales transactions involving cash, credit, checks, etc.
• Involved indirectly with ticketing of products as well as checking paperwork against items received.
• Assists in product flow from stockroom to sales floor on a fill in basis.
• Ensure that Company assets and stock is always secured in order to alleviate shrinkage.
• Assists in the development of displays of merchandise or follow suggestions or schedules provided by the store management team.
• Attain proficiency with the point-of-sale system by acquiring system utilization skills. Ensure integrity is maintained through attention to policy and procedure.
• Uses selling techniques such as add on sales and describing technical information to customers to enhance salesmanship and reach store and position sales goals.
• Greets customers in the store and assists them in finding the right product. Occasionally, serves primarily as a Greeter at the front door during busy workdays.
• Maintaining general housekeeping standards
• Safekeeping of Company assets

Knowledge, Skills And Abilities

• Excellent customer service
• Meeting sales goals
• Selling to customer needs
• People skills
• High energy levels

Requisite Education And Experience

• Matric certificate
• 2 - 4 years of retail experience

adidas celebrates diversity, supports inclusiveness and encourages individual expression in our workplace. We do not tolerate the harassment or discrimination toward any of our applicants or employees. We are an equal opportunity employer.