Retail Sales Assistant

Future Billionaires Matketing; Pretoria; On-site; ZAR 60,000 - 90,000; Part time

Job summary

Future Billionaires Matketing in Pretoria is seeking an energetic customer service assistant for the festive season. You will greet customers, share detailed product information, and help shoppers choose items with friendly, patient service.

Shifts include weekends and evenings, with standing duties and light stocking. This entry-level role offers on-the-job training and opportunities to advance into supervisory or merchandising positions as you gain product knowledge and customer service skills.

Qualifications

• Excellent communication skills to explain products clearly.
• Friendly, approachable demeanor to build customer trust.
• Ability to stand for long periods and perform light lifting.

Responsibilities

• Greet customers warmly as they enter the store.
• Provide detailed product information, features, and prices.
• Answer questions and resolve concerns professionally.
• Upsell relevant items to enhance the shopping experience.
• Ensure sales processes comply with company policies.
• Collaborate with staff to meet store targets.
• Share customer feedback with management for service improvements.
• Resolve complaints calmly and escalate when needed.

Skills

Strong Communication

Interpersonal Skills

Physical Stamina

Job description

Are you energetic, customer-focused, and ready to spread holiday cheer? Join the team this festive season and help create memorable shopping experiences for our customers.

Responsibilities

• -Greet customers warmly as they enter the store.

• -Provide detailed product information including features, benefits, and prices.

• -Answer customer questions and resolve any concerns in a patient and professional manner.

• -Offer recommendations and suggest additional items to enhance the shopping experience (upselling).

1. -Sales Facilitation

   • Ensure all sales processes comply with company policies and procedures.

2. Teamwork and Communication

   • Collaborate with colleagues, supervisors, and managers to meet store targets.

   • Attend staff meetings and training sessions to stay updated on new products or procedures.

   • Communicate customer feedback and suggestions to management for improving services or products.

3. Problem-Solving

   • Manage customer complaints or conflicts calmly and find satisfactory solutions.

   • Escalate complex issues to senior staff or managers when necessary.

Skills and Qualities

• Strong Communication: Ability to explain product details clearly and engage customers.

• Interpersonal Skills: Friendly and approachable manner to build customer trust.

• Physical Stamina: Ability to stand for long periods and carry out some lifting.

Work Environment and Hours

• Shifts often include weekends, evenings, and holidays as stores cater to customer availability.

• Work involves standing for long periods and manual tasks like stocking shelves.

Career Development

• Entry-level role with opportunities to advance into supervisory or management positions.

• Gaining experience and product knowledge can lead to roles like customer service team leader or merchandising specialist.