Retail Sale Assistant

Veto Elite Sourcing; Gqeberha; On-site; ZAR 134,000 - 167,000; Full time

Job summary

HireHive is seeking a Retail Sales Assistant to help customers find products, keep the store tidy, and contribute to a welcoming shopping experience. You will greet customers, understand needs, and recommend suitable items while maintaining displays and processing sales.

This role emphasizes strong communication, reliability, and the ability to stand for long periods. A friendly team environment supports growth into senior sales or supervisory positions.

Qualifications

• Experience in a customer-facing role.
• Strong communication and interpersonal skills.
• Ability to learn product information and share confidently with customers.
• Comfortable handling transactions and basic cash procedures.
• Reliable, approachable, and committed to delivering great service.
• Ability to stand for extended periods and perform light manual tasks.

Responsibilities

• Greet customers and provide knowledgeable assistance.
• Understand customer needs and recommend products.
• Maintain clean, organized store displays.
• Support merchandising and restocking.
• Process purchases and basic POS tasks.
• Resolve customer queries or escalate as needed.
• Contribute to store performance goals.
• Support a collaborative team environment.

Skills

Customer-facing experience

Communication skills

Interpersonal skills

Cash handling

Reliability

Stamina/standing

Tools

POS system

Cash register

Job description

Retail Sales Assistant

About the Role

As a Retail Sales Assistant, you will help customers find the products they need, ensure the store is well presented, and contribute to a welcoming shopping experience. This role is key to creating positive customer interactions and supporting overall store performance.

What You Will Do

• Greet customers and offer friendly, knowledgeable assistance

• Understand customer needs and recommend suitable products

• Maintain clean, organised, and well‑stocked store displays

• Support product merchandising and restocking activities

• Process customer purchases and handle basic point‑of‑sale tasks

• Resolve customer queries or direct them to the appropriate team member

• Contribute to achieving store performance goals

• Help maintain an inclusive, supportive team environment

Required Qualifications

• Experience in a customer‑facing role

• Strong communication and interpersonal skills

• Ability to learn product information and share it confidently with customers

• Comfortable handling transactions and basic cash procedures

• Reliable, approachable, and committed to delivering great service

• Ability to stand for extended periods and perform light manual tasks

Nice to Have

• Previous retail sales experience

• Experience working in a team-oriented environment

Growth and Development

This position offers opportunities to build strong customer service and retail operations skills. High-performing team members can progress into senior sales roles, visual merchandising, or supervisory positions within the store.

Team Culture

You will join a supportive team that values collaboration, clear communication, and creating a welcoming environment for both customers and colleagues.