Retail Team Lead: Sales & Operations Excellence

Placements24; Centurion; Hybrid; ZAR 200,000 - 260,000; Full time

Benefits offered by this job

Competitive salary

Career development

Employee discounts

Team culture

Job summary

Placements24 in Centurion, Gauteng, seeks an Assistant Retail Manager to support the Store Manager in daily operations, drive sales and maintain high standards of customer service. You will assist with team leadership, inventory control, and merchandising, participate in promotions, and adapt to a fast-paced retail environment, including evenings and weekends.

Ideal candidates bring prior supervisory experience, strong communication, and proficiency with POS systems to optimize store performance

Qualifications

• Previous retail supervisory/management experience (Assistant Retail Manager or Team Lead)
• Strong understanding of retail operations, sales techniques, and customer service principles
• Excellent leadership, communication, and problem-solving abilities

Responsibilities

• Assist the Store Manager in daily store operations and ensure smooth execution of retail processes.
• Support the sales team with training, coaching, and performance feedback.
• Monitor inventory levels, process stock, and assist with merchandising to maximize sales.
• Ensure a high standard of customer service on the sales floor in Centurion.
• Handle customer complaints and resolve issues in a timely manner, escalating when needed.
• Contribute to promotions and marketing initiatives to boost store performance.

Skills

Retail leadership

Customer service

Inventory management

Team coaching

Adaptability

Communication

Tools

POS systems

Job description

Placements24 in Centurion, Gauteng, seeks an Assistant Retail Manager to support the Store Manager in daily operations, drive sales and maintain high standards of customer service. You will assist with team leadership, inventory control, and merchandising, participate in promotions, and adapt to a fast-paced retail environment, including evenings and weekends.

Ideal candidates bring prior supervisory experience, strong communication, and proficiency with POS systems to optimize store performance