Retail Merchandiser — Customer-Focused Stock & Shelf Expert

Dis-Chem Pharmacies Limited; Pietermaritzburg; On-site; ZAR 120,000 - 160,000; Full time

Benefits offered by this job

Medical aid

Provident fund

Staff account

Job summary

Dis-Chem Pharmacies Limited is seeking a Merchandiser for its Midlands store. You will ensure that basic Dis-Chem merchandising standards are properly executed and maintained, while delivering excellent customer service.

The role requires Grade 12, up to 6 months’ retail experience, and computer literacy with MS Office. You will restock, rotate stock FIFO, check expiry dates, maintain displays, and assist customers and staff throughout shifts.

Qualifications

• Grade 12 / Matric
• Up to 6 months’ retail experience
• Computer literate – MS Office
• Willing and able to work retail hours
• Advantageous: At least 1 year retail experience

Responsibilities

• Restock merchandise as needed to ensure maximum sales
• Ensure delivered stock is stored and packed in the correct space timeously
• Ensure stock on shelves has not reached sell-by date
• Ensure the full range of products is on the shelves at all times
• Facilitate rotation of stock on a regular, FIFO basis
• Report low stock levels, out-of-stock items, damaged stock and expired stock to management
• Assist with counting of stock files and general stocktaking
• Adhere to Dis-Chem’s operating standards, store layout and planograms
• Ensure boxes are flattened after unpacking stock, and taken to the designated area
• Ensure front shop shelves and products are neatly presented and visible at all times, with correct labels and pricing
• Report all price discrepancies to management
• Keep abreast of current and new products
• Ensure merchandising displays are built, faced up, stocked and maintained
• Maintain daily physical upkeep of store and merchandise displays, and be responsible for your designated stock in the storeroom as well as on the shop floor
• Assist with loading and off-loading of stock
• Ensure items without barcodes are clearly marked
• Assist with back shopping
• Assist in training of new staff
• Provide friendly, helpful and courteous assistance and advice to all customers
• Ensure all out of stock queries from customers are followed up with the customer service out of stock list
• Ensure all customer stock queries are dealt with and resolved
• Ensure the correct uniform and badge are worn at all times
• Minimise any losses by handling all merchandise carefully
• Adhere to Dis-Chem policies and procedures, SOPs and health and safety rules and regulations

Skills

English language

Presentable

Customer engagement

Trustworthy

Time management

Bilingual

Education

Grade 12 / Matric

Tools

MS Office

Job description

Dis-Chem Pharmacies Limited is seeking a Merchandiser for its Midlands store. You will ensure that basic Dis-Chem merchandising standards are properly executed and maintained, while delivering excellent customer service.

The role requires Grade 12, up to 6 months’ retail experience, and computer literacy with MS Office. You will restock, rotate stock FIFO, check expiry dates, maintain displays, and assist customers and staff throughout shifts.