Retail General Assistant: Customer Service & Merchandising

Cashbuild; Rustenburg; On-site; ZAR 100,000 - 150,000; Full time

Job summary

Cashbuild in Rustenburg is seeking a General Assistant to support store operations, assist customers, and uphold merchandising standards. You will help with price labelling, stock handling, and housekeeping to ensure a safe and welcoming shopping environment.

The role requires basic calculation ability and willingness to work shifts, weekends, and public holidays, with a focus on accuracy and customer service excellence.

Qualifications

• Minimum Grade 10 or NQF 3 with 1 year work related experience.
• Grade 12 without related work experience.
• Ability to communicate in English and local language spoken in area.
• Valid South African ID or work permit.
• Ability to perform basic calculations accurately.
• Willingness to work shifts, weekends and public holidays.
• Ability to work under pressure.

Responsibilities

• Provide comprehensive customer service in store and assist customers with queries.
• Merchandise stock and ensure accurate shelf price labelling.
• Maintain housekeeping and safety in designated area.
• Ensure area is free of obstacles and stock is merchandised after receipt.
• Report discrepancies and assist with stock loss control.

Skills

Customer service

Communication skills

Pressure handling

Basic math

Education

Grade 10 or NQF 3 with 1 year experience

Grade 12 (no experience)

Job description

Cashbuild in Rustenburg is seeking a General Assistant to support store operations, assist customers, and uphold merchandising standards. You will help with price labelling, stock handling, and housekeeping to ensure a safe and welcoming shopping environment.

The role requires basic calculation ability and willingness to work shifts, weekends, and public holidays, with a focus on accuracy and customer service excellence.