Retail Front & Back Office Lead — Team & Operations

Pepkor Lifestyle

Rustenburg

On-site

ZAR 180,000 - 240,000

Full time

5 days ago

Be an early applicant

Application generator

Turn this role into an interview — a resume and cover letter built around what this employer wants.

Get past ATS filters

Benefits offered by this job

Competitive benefits

Job summary

Pepkor Lifestyle, within the Incredible Connection family in South Africa, invites a seasoned Front and Back Office Supervisor to lead daily operations, drive customer satisfaction, and optimize stock and risk management. You will guide a diverse team, enforce policies, and ensure efficient cash handling and reporting.

The role focuses on delivering value, fostering growth, and contributing to a thriving retail environment with competitive compensation and benefits.

Qualifications

Grade 12 Matric qualification
Minimum of three years of proven experience in Retail Management

Responsibilities

Customer Satisfaction: Implement customer retention strategies and ensure exceptional customer service that builds lasting relationships.
Optimize Stock Management: Manage inventory effectively, minimize stock losses, and maintain optimal stock levels to meet sales demands.
Ensure Compliance & Risk Management: Uphold company policies, industry regulations, and risk management practices to safeguard the business.
Lead & Develop Your Team: Build a high-performing team, provide coaching and mentorship, and foster a positive and collaborative work environment.
Manage Front and Back-Office Operations: Oversee cash handling, manage financial transactions accurately, and ensure operational efficiency.